Yyyyyy x. yyyyyy

Pleasant View, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

IT Operations ￨ Network / System Administration ￨ IT Security ￨ Risk Assessment ￨ Impact Analysis

Multi-Project Management ￨ Configuration ￨ Contingency Planning ￨ Policy Planning / Implementation

Operations Management ￨ Team Building / Training ￨ Budget Control ￨ Cost-Benefit Analysis ￨ Trends Tracking

Highly Accomplished Leader with B.S. in Business Administration Technology who offers proven IT Operations Management, Network / Systems Administration, and Data Processing experience, as well as recent supplemental Regional Field Operations, Shipping / Receiving, and Workflow Prioritization talents. Visionary Professional who rises above IT challenges to achieve winning oxxxxxxcomes, including collaborating with multiple departments to assess technology needs, quickly adapt to evolving business scenarios, rapidly resolve network challenges and / or system failures, and drive core operations efficiencies. Excellent Communicator who develops synergistic relationships with decision-makers, IT / business teams, and end users / customers, and who leads IT staff by example and with integrity.

Bachelor of Science in Business Administration Technology Soxxxxxxhern Xxxxxx University

Associate s Degree Dixie College

Norton Antivirus ￨ PeopleSoft ￨ Remedy ￨ HP Unix ￨ Vocollect

Microsoft Office ￨ Microsoft Visio ￨ Microsoft Project ￨ Microsoft XP

IBM ￨ Dell ￨ HP ￨ Cisco ￨ Symbol ￨ Intermec ￨ Neoware ￨ AS400 ￨ Mainframe

Shipping Manager Frozen Dairy ￨ Deli (Year Present)

Set-up and successfully lead a fast-paced FDD shipping department across 105 stores in 6 states, including training, mentoring, and managing a details-centric team of 78 associates in overseeing a daily average of 78 semi-trailers.

  Collaborate with teams to streamline order picking, replenishment, and loading efforts.

Receiving Manager Meat ￨ Produce (Year)

Strategically steered set-up of daily department operations, including coordinating daily receiving load door sheets and receiving LOS sheets, as well as actively handling production, safety control, quality tracking, and equipment oversight.

  Successfully managed a daily work load average of 45 trucks with a team of 23 associates.

Shipping Manager Meat ￨ Produce (2015 Year)

Established shipping operations across 105 stores and clubs in 9 states, including coordinating tasks of 52 associates to streamline order picking, replenishment, and loading of 40 semi-trailers daily. Handled production and quality tracking.

  Efficiently managed all production and quality tracking, as well as safety operations.

IT Operations Manager (2000 2015) ￨ Regional Systems Field Support Manager (2000 2008)

Led an IT department in exceeding daily goals, including training, mentoring, and managing employees and evaluating staff performance. Collaborated with multidisciplinary departments to determine technology needs, establish project priority, and resolve networking challenges. Recommended policies / procedures for xxxxxxilization of network platforms. Liaised among third-party vendors to ensure products and systems were running at the latest release level acquired.

  Cost-effectively prepared high-volume budgets for the IT department.

  Expertly analyzed system networks to ensure optimal effectiveness and efficiency.

  Tested and prepared new programming and equipment to roll oxxxxxx to all DCs in a global network.

  Maximized success by preparing monthly reports of key activities, issues, and department xxxxxxilization.

Data Processing Manager (1998 2000)

Drove quality-focused employee performance while leading targeted IT resources to accurately determine network challenges and / or system failures involving hardware and software in a timely and organized manner. Contribxxxxxxed sharp analytical abilities toward determining critical requirements for installations and / or modifications.

  Ensured compxxxxxxer system network efficiency to guarantee consistently seamless operations processes.

  Continually resolved and / or improved employee performance by regularly initiating applicable actions.

  Established documentation standards for IT staff to ensure networks and xxxxxxilization met acceptable levels.