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- Highly adaptable Leader with over 15 years of operations management, business development and sales experience within multiple industries, including hospitality and real estate.
- Dynamic interpersonal communication abilities, critical to rapidly establishing rapport and cultivating positive relationships.
- Top notch leadership capabilities; proven track record of providing high level of coaching to substantially increase employee performance.
- Possesses basic Spanish language skills.
Fine Dining Knowledge
Real Estate Industry Knowledge
Castelli s Ristorante, Palm Desert, California 2009-Present
- Demonstrate top notch leadership abilities while directing daily operations, managing 35 employees and providing excellent customer service within a fast-paced restaurant environment.
- Implement highly effective processes to enhance customer experience.
- Leverage strong interpersonal skills to form positive, lasting customer relationships.
- Heavily involved in hiring and training of staff members; monitor employee performance.
- Continually meet and exceed sales goals; design innovative upselling techniques.
- Maintain adherence to company policies and food safety regulations; ensure utmost cleanliness and comfort throughout entire facility.
First West Financial Corporation, Palm Desert, California 2009-Present
Broker of Record
- Fulfill key proprietary role, with associated responsibilities including oversight of mortgage loan activity, thoroughly reviewing documentation for accuracy and directing activities of Loan Officer.
Mayer-Luce Properties, Desert Hot Springs, California 2005-2009
Sales President, Sales Consultant, Broker of Record
- Leveraged strong knowledge of real estate and lending to review contracts, supervise sales associates and drive home sales.
- Strategically prospected new clients throughout community by networking and following up with referrals.
- Designed highly effective marketing tactics to promote new home communities.
- Responsible for developing sales contracts.
Tarbell Realtors, Palm Desert, California 2003-2005
- Utilize real estate knowledge to promote sales growth, focusing primarily on client relationship management, purchasing operations and negotiation.
- Deploy highly effective marketing strategies to increase property exposure.
- Successfully achieved multi-million dollar sales goals within second year of practice.
- Provided critical recommendations to investors regarding profitable rehabilitation investments.
Real Estate Inspection Services 2000-2002
- Formed positive relationships with homebuyers; successfully resolved inquiries, provided top notch service and simplified complex concepts regarding home sales.
- Performed thorough home investigations.
Castelli s Ristorante, Palm Desert, California 1999-2005
- Demonstrated strong leadership skills while directing daily operations within an upscale Italian restaurant.
- Ensured excellent customer service throughout all interactions.
- Continually monitored performance and implemented effective improvement strategies.
Nationwide Mortgage Licensing System NMLS License
California Desert Area Board of Realtors
California Association of Realtors
National Association of Realtors
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