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- 35-20 Leverich St. Apt C-748 Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Sales Trainor ▪ Account Executive Business Manager
Self-assured, dynamic, and results-driven professional with more than 20 years providing high-performance sales, customer service, business management, and staff development in the retail and hospitality industries industry.
- Strong passion for delivering outstanding sales performance, while seeking opportunities where exceptional talents in staff management, customer service, P&L, and operations leadership can deliver value to the business.
- Detail-oriented, analytical and methodical with critical and innovative thinking to strategize solutions in product development, cost containment, sales process improvement, and merchandise inventory control issues.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Marketing & Sales (Traditional & Online)
Retail Sales Management
Brand Positioning & Market Penetration
Customer Service Management
Business Operations Management
Strategic Planning & Execution
Inventory Shrink Management
Cost Containment & Loss Prevention Management
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Staff Supervision & Training
Records & Document Management\
Bilingual in English & Spanish
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook) on PC & Mac
Managed sales support focusing on brand expansion though training and sales event planning at different locations including the luxurious Waldorf Astoria Hotel to increase customer base and sales revenue.
Directed the sales team in increasing sales volume, conducting promotional events in several locations on the Upper East Side of the city to capture new customers and generate incremental sales.
Oversaw business development programs, developing and staging promotional events such as hotel personal appearances in strategic locations such as the Palace Hotel XXXXXXC to strengthen brand recognition and increase sales.
Explore and maximize business opportunities and execution of sales strategies that create high visibility promotional events resulting in high sales growth, collaborating with marketing and product development in successfully launching new products, promotions and event executions in accordance with brand management directives.
Increased sales volume by 47% over a 3 year period (2011-14), enabling the compaxxxxxx to rank #1 in sales growth among U.S. department stores, while achieving exceptional results in inventory shrink control and loss-prevention.
Grew professional relationships with stakeholders, new clients, and vendors for the ReVive brand.
Delivered annual sales growth of +108%, ranking #1 in score card for a ready-to-wear store compaxxxxxx, improving credit solicitation to 138% YTD, associate turnover, inventory shrink control and loss-prevention.
Maximized business opportunities and strategy execution that created high-impact events and grew sales volume.
Recruited and developed sales staff through seminars, workshops and on-the-job coaching.
Collaborated with the marketing and development departments in product launches, promotions and event executions.
BFA Degree, NEW WORLD SCHOOL OF THE ARTS Miami, FL (2006)
Training and Development Management Certificate, CENTER FOR EXCELLENCE Miami, FL
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