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Yyyyyy x. yyyyyy

- 35-20 Leverich St. Apt C-748 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sales Trainor ▪ Account Executive Business Manager

Qualifications Profile


    Self-assured, dynamic, and results-driven professional with more than 20 years providing high-performance sales, customer service, business management, and staff development in the retail and hospitality industries industry.

-    Strong passion for delivering outstanding sales performance, while seeking opportunities where exceptional talents in staff management, customer service, P&L, and operations leadership can deliver value to the business.

-    Detail-oriented, analytical and methodical with critical and innovative thinking to strategize solutions in product development, cost containment, sales process improvement, and merchandise inventory control issues.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

Sales Management

    Marketing & Sales (Traditional & Online)

    Product Development

    Retail Sales Management

    Account Management

    Brand Positioning & Market Penetration

    Customer Service Management

Business Operations Management

    Strategic Planning & Execution

    Business Development

    Inventory Shrink Management

    Cost Containment & Loss Prevention Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Profitability Management


    Staff Supervision & Training

    Records & Document Management\

    Bilingual in English & Spanish


    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook) on PC & Mac


Professional Experience


Natura Bisse, Bergdorf Goodman Xxxxxx, XXXXXX Consultant Feb 2016 Present

    Managed sales support focusing on brand expansion though training and sales event planning at different locations including the luxurious Waldorf Astoria Hotel to increase customer base and sales revenue.


Clarins at Bloomingdales Xxxxxx, XXXXXX Sales Consultant Apr 2014 Jan 2016

    Directed the sales team in increasing sales volume, conducting promotional events in several locations on the Upper East Side of the city to capture new customers and generate incremental sales.


Revive at Saks fifth avenue Xxxxxx, XXXXXX Account Executive/Business Manager Apr 2014 Apr 2016

    Oversaw business development programs, developing and staging promotional events such as hotel personal appearances in strategic locations such as the Palace Hotel XXXXXXC to strengthen brand recognition and increase sales.


ReVive Skincare/Saks Fifth Avenue Xxxxxx, XXXXXX Retail Business Manager Feb 2011 Apr 2014

    Explore and maximize business opportunities and execution of sales strategies that create high visibility promotional events resulting in high sales growth, collaborating with marketing and product development in successfully launching new products, promotions and event executions in accordance with brand management directives.

    Increased sales volume by 47% over a 3 year period (2011-14), enabling the compaxxxxxx to rank #1 in sales growth among U.S. department stores, while achieving exceptional results in inventory shrink control and loss-prevention.

    Grew professional relationships with stakeholders, new clients, and vendors for the ReVive brand.


Macys Herald Square Xxxxxx, XXXXXX Business Manager - Clarins Cosmetics Apr 2008 Feb 2011

    Delivered annual sales growth of +108%, ranking #1 in score card for a ready-to-wear store compaxxxxxx, improving credit solicitation to 138% YTD, associate turnover, inventory shrink control and loss-prevention.

    Maximized business opportunities and strategy execution that created high-impact events and grew sales volume.

    Recruited and developed sales staff through seminars, workshops and on-the-job coaching.

    Collaborated with the marketing and development departments in product launches, promotions and event executions.


Academy of Design By City Furniture Miami, FL Showroom Manager Jul 2006 Feb 2008

Marina Rinaldi Maxmara Bal Harbor Shops Miami, FL Store Manager Dec 2002 Apr 2006

Wyndham Resorts Miami Beach, FL Hotel G.S. Manager Feb 1996 Oct 2002




    BFA Degree, NEW WORLD SCHOOL OF THE ARTS Miami, FL (2006)

    Training and Development Management Certificate, CENTER FOR EXCELLENCE Miami, FL


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