Customer service professional with valuable, hands-on experience excelling in a credit union setting.

  Promoted on multiple occasions to positions of greater responsibility while working at a credit union.

  Stellar listening, verbal communication and interpersonal skills to gain the trust of members.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word and Publisher, as well as 10-key by touch.

Gospel Light Christian School Hot Springs, AR Aug. 2015-Nov. 2016

Administrative Assistant

  Demonstrated excellent communication skills to support colleagues in an office setting.

  Built and maintained positive communications with students, parents and administrators.

  Showcased creativity and use of word processing software to create flyers and official school documents using Microsoft Word and Publisher programs.

  Displayed strong attention to detail skills while creating electronic files for new students and collected money from parents for tuition owed.

Stay-at-Home Mom various locations (family relocations/husband in U.S. Navy) Aug. 1999-July 2015

  Raised children as a Stay-at-Home in various locations around the U.S. as husband was in the U.S. Navy.

Boeing Employees' Credit Union Seattle, WA Nov. 1996-July 1999

Senior Teller (Sept. 1998-July 1999)

  Promoted to Senior Teller for exceptional performance in prior role as Member Service Representative.

  Assisted members at a high-volume location with a variety of transactions, including deposits, withdrawals, money orders and checks, including cashier and travelers checks.

  Adhered to credit union policies to execute wire transfers, stop payments and account transfers.

  Reconciled cash and processed daily branch teller reports in an accurate, timely and efficient manner.

Member Service Representative (Mar. 1998-Oct. 1998)

  Assisted new customers with opening a savings and checking account, and reconciled accounts as needed.

  Processed a variety of loans for members in quick and orderly fashion.

Teller (Nov. 1996-Apr. 1997)

  Achieved 100% accuracy while maintaining the cash drawer.

Previously:

Member Service Representative, Gilman United Federal Credit Union St. Marys, GA July 1993-Oct. 1995

  Processed deposits, withdrawals, money orders and checks; executed wire transfers, stop payments and account transfers; and maintained a balancing record with 100% accuracy.

Customer Service Representative, Kelly Temporary Agency Springfield, MA Mar. 1991-May 1993

  Worked at Hood, a milk producer, processing customer bills as a Telephone Agent.

  Served as a Receptionist at a large medical practice, and later at a small dermatology office.

Long Distance Phone Operator, AMNEX Telephone Co. Orlando, FL June 1990-Dec. 1990

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a customer service professional with valuable, hands-on experience excelling in a credit union setting. For example, during my career, I have been promoted on multiple occasions to positions of greater responsibility while working at a credit union. I offer stellar listening, verbal communication and interpersonal skills to gain the trust of members, as well as solid time management, attention to detail and organizational skills, including prioritizing tasks. I am also proficient with Microsoft Word and Publisher, as well as 10-key by touch.

My credit union experience includes excelling while a Senior Teller for Boeing Employees' Credit Union in Seattle, WA. I was promoted to this role for exceptional performance in my prior capacity as a Member Service Representative. I began my career with the credit union as a Teller. Previously, I assisted customers at Gilman United Federal Credit Union in St. Marys, GA. Among my additional unique skills and qualifications:

  Assisted members at a high-volume location with a variety of transactions, including deposits, withdrawals, money orders and checks, including cashier and travelers checks.

  Adhered to credit union policies to execute wire transfers, stop payments and account transfers.

  Reconciled cash and processed daily branch teller reports in an accurate, timely and efficient manner.

  Assisted new customers with opening a savings and checking account, and reconciled accounts as needed.

  Processed a variety of loans for members in quick and orderly fashion.

  Achieved 100% accuracy while maintaining the cash drawer.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

(xxx-xxx-xxxx