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Yyyyyy x. yyyyyy
145 Ellison Avenue │ Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Dynamic, performance-driven MPA graduate eager to offer progressive leadership talents, as well as strong team building, administrative operations, program support, and patient care skills, toward maximizing success in a growth-oriented role.
Healthcare Administrative Operations │ Patient Care Services Management │ Patient Relationship Management
Team Building │ Training / Development │ Cross-Functional Department Collaborations │ Strategic Analysis / Planning
Clinical / Emergency Care │ Transplant Program Outreach │ Process Optimization │ Data / Records Management │ Compliance
- Integral Leader who facilitates the delivery of responsible patient care for all ages based on industry and / or facility standards of practices, and is committed to promoting change to improve population health and boost care success.
- Top Performer who offers proven experience in large-scale healthcare optimization, including developing and implementing forward-thinking programs, policies, and processes to achieve continued quality-focused care services.
- Excellent Communicator who builds and sustains synergistic relationships with senior executives, healthcare teams, patients, and the public, and exhibits up-to-date knowledge of nationwide care management trends and key statistics.
- Visionary Professional who contributes a record of results in attaining superior clinical outcomes, and is recognized as an out-of-the-box thinker adept at initiating innovative processes for enhanced productivity and team-based efficiency.
Professional Synopsis
FDXXXXXX Office of Fleet Services (via Adil Business Systems), Long Island City, XXXXXX 2015 Present
Insurance Claims Adjuster
- Strategically steer details-focused review of accident claim forms involving FDXXXXXX vehicles to determine viability of insurance reimbursement, and further adjust 6 12 viable claim forms daily for submission to insurance companies.
- Achieve recognition for job performance excellence, including with Employee of the Month honors for July 2016.
Biomedical Research Alliance of Xxxxxx (via PrideStaff), Lake Success, XXXXXX 2015
Clinical Trials Activation Team Assistant
- Utilized broad scope of industry knowledge toward accurately processing high-volume medical research study requests, including objectively determining comprehensive viability and projected feasibility of each incoming study.
- Efficiently managed and expedited the intake and process of well-planned beneficial medical studies in fields of care.
North Shore / LIJ Center for EMS, Syosset, XXXXXX 2007 2013
Emergency Medical Technician │ Field Training Officer
- Applied strong leadership talents toward directing a team of 12 trainees annually providing 6 weeks of supervision.
- Built and sustained productivity via knowledge of EMS and BLS skills within both clinical and emergency environments.
- Proactively served alongside top FEMA teams during natural disaster scenarios, including Hurricanes Irene and Sandy.
North Shore / LIJ Transplant Center, Manhasset, XXXXXX 2013
Transplant Outreach Intern
- Played a vital role in initiating the first-ever Mobile Patient Evaluation Program that organized a full transplant evaluation team and fully evaluated two new patients on its launch which was instrumental in driving future success.
- Expanded reach of kidney transplant program by building productive relationships between Transplant Center and local dialysis centers across Long Island, and additionally conducted patient education and held in-person interviews.
- Conceptualized and developed a 30-page business plan outlining creation of an innovative satellite transplant facility which accounted for necessary space, $750,000 in additional highly qualified staff, and alternate options for comparison.
North Shore University Hospital, Manhasset, XXXXXX 2011
Data Management Intern Administration Office
- Led quarterly analysis of databases on diverse service lines and interpreted results for presentation to Associate Executive Administrator, including using Microsoft Excel techniques to aggregate data to evaluate ER performance.
- Expertly aggregated quarterly admission data for patients of ambulatory surgery procedures to determine service performance, and additionally assessed correlation and causation of discharged patient trends to determine whether post-procedure complications had arisen, whether they were procedure-related, and the time elapsed between visits.
Education, Professional Development & Technical Summary
Master of Public Administration (Health Policy & Management │ International Policy & Management) Xxxxxx University
Bachelor of Science in Interdisciplinary Studies (Criminal Justice │ Political Science │ Humanities) Xxxxxx Institute of Technology
EMT State of Xxxxxx │ CPR Certification
SPSS │ STATA │ Prezi │ Microsoft Office │ Medical Communication / Documentation │ PC / Mac OS
Yyyyyy x. yyyyyy
145 Ellison Avenue │ Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Title
Compaxxxxxx Name
Address
City/State/Zip Code
Dear__________________:
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review. I am excited to build a rewarding career with your compaxxxxxx, and am confident that my progressive experience can help to achieve your objectives.
I offer your team a genuine passion for healthcare with talents in Clinical / Emergency Care, Administrative Operations, Transplant Program Outreach, Patient Care Services Management, Patient Relations, Strategic Analysis / Planning, and Process Optimization. I am also well-versed in Team Building, Training / Development, Cross-Functional Department Collaborations, Data / Records Management, and Compliance, among other areas, including putting the patient and family at the center of quality-driven care across all decision-making responsibilities.
To complement my background, please note that I attained a Master of Public Administration (Health Policy & Management / International Policy & Management) from Xxxxxx University and a Bachelor of Science in Interdisciplinary Studies (Criminal Justice / Political Science / Humanities) from the Xxxxxx Institute of Technology. I am recognized as a licensed EMT in the State of Xxxxxx and hold a current CPR certification.
A sampling of recent experience includes my role as a Clinical Trials Activation Team Assistant for the Biomedical Research Alliance of Xxxxxx where I accurately processed high-volume medical research study requests, including objectively determining comprehensive viability and projected feasibility of each incoming study and managing and expediting intake and processing of beneficial medical studies. As a former EMT and Field Training Officer for North Shore / LIJ Center for EMS, I successfully led a team of 12 trainees annually by providing 6 weeks of valuable supervision via my proven knowledge of EMS and BLS skills within both clinical and emergency environments. During this time, I also proactively served alongside top FEMA teams during natural disaster scenarios, including Hurricanes Irene and Sandy.
[ Suggestion! Address Here Axxxxxx Additional kills / Qualifications / Achievements Relevant to the Job Posting OR Delete This Portion]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in transplant outreach, healthcare data management, and insurance claims adjuster roles.
I look forward to hearing from you, as I believe the sum of these aforementioned reasons will prove me to be an incredible asset to your compaxxxxxx. Thank you in advance for your careful consideration.
Sincerely,
Yyyyyy x. yyyyyy
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