Yyyyyy x. yyyyyy

Customer Service Delivery | Time Management | Organization | Critical Thinking | Strategic Planning | Teamwork & Leadership

Collaborative Problem Solving | Interpersonal Communication | Goal Achievement | MS Office Suite | Windows OS

Goal-focused and driven professional with years of dynamic customer-facing experience in a diverse array of working environments. Adept in working well under pressure in fast-paced environments; also demonstrates a willingness to adapt and be flexible. Excels as both an independent contributor or valuable team player. Looking to secure a challenging new opportunity that will allow for leverage of existing skills and offer opportunities for professional advancement. Targeting positions in the nonprofit sector, specifically in the Behavioral Analysis field, that will allow for use of ongoing Bachelor s Degree studies and a chance to work firsthand in the psychology field.

Research Assistant

  Currently examining the relationship between personality type and long-term relationships

  Presently the only Assistant currently assigned to and making progress on the project under professorial supervision

Legal Secretary

  Greeted clients on the phone or in person; also replied to their questions and concerns in a timely manner

  Updated all client records to ensure thorough information in each file

  Performed administrative duties to support the firm, including calendar management for Attorneys

Patient Records Coordinator

  Preserved and updated the facility s patient database; ensured adherence to confidentiality standards at all times in regards to respecting patient s rights

  Completed research as needed and compiled findings into reports that complied with all relevant legal pharmaceutical standards

Sales Associate

  Responded to customer questions and inquiries to help drive the ongoing delivery of friendly and effectual service

  Advised customers on merchandise purchased after assessing their respective needs

  Maintained detailed sales records for inventory control purposes

Cashier

  Welcomed patients to the Center and guaranteed the maintenance of a customer-friendly environment; advised each on services offered upon review of their needs

  Processed and filed patient medical information and payments with strong attention to detail and accuracy

Pharmacy Technician

  Filled prescriptions for customers per the orders provided by their care providers; also tracked all pharmaceutical stock

  Organized and labelled medication for the Pharmacist to allow for easy reference

Bachelor of Science, Psychology with Behavioral Analysis Minor, Nova Southeastern University (ongoing)

Associate of Arts, Broward College (2014, with Honors)

Memberships, Psi Chi Honors Society, Rotaract Club, Commuters Student Organization, Caribbean Students Association

Volunteer, Mandeville Public Hospital of Jamaica and Hanbury Children s Home

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I am a dynamic, engaging professional with proven expertise in service delivery, research, interpersonal relations and other areas of transferable skill. I bring to any position experience that translates well to roles across a variety of sectors.

  I work diligently to ensure both timeliness and accuracy in all projects I work on. I am able to seamlessly assess the needs of others and match those with corresponding solutions.

  Among my strongest suits are critical thinking, strategic planning, collaborative teamwork and research, to name a few. I am a hard worker with an innate drive to fuel success.

  Independent of the clerical and administrative experience I have in the healthcare field, I have also volunteered at both the Mandeville Public Hospital in Jamaica and the Hanbury Children s Home

  Along with my rich work history, I bring to the table an evolving educational background. I am currently studying for my Bachelor of Science in Psychology with Behavioral Analysis Minor, Nova Southeastern University. It is my hope to secure a role in the Behavioral Analysis field that will complement my studies.

  At Nova, I am a member of various student organizations including the Psi Chi Honors Society for psychology students, the Rotaract Club, the Commuters Student Organization and the Caribbean Students Association.

  I also have an Associate s Degree with Honors from Broward College.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume