Accomplished mortgage industry leader with a proven track record of consistently generating new business and leading and training team members to maximize their potential and excel.

  Thorough breadth and depth of knowledge across mortgage banking and financing, including conventional, FHA and VA manual and automated underwriting guidelines.

  Hold a National Mortgage Licensing System (NMLS), License No. 181392, in 26 states.

  Acquired new business by cold calling and inbound call centers, as well as by building relationships, including generating referrals from clients or realtors.

  Increased sales from $0 to $1.5 million within 90 days by securing 25 new customers.

  Experience building and leading a sales team, including interviewing candidates; hiring personnel; training staff; conducting performance reviews; and terminating employees for underperformance.

  Successfully retained team members at higher than the industry average and groomed and mentored six employees to positions of greater responsibility.

  Proficient with Microsoft Office Suite and Encompass and various other underwriting systems.

New Business Development Team Building/Leadership Underwriting

Cold Calling/Outbound Staff Training/Coaching Financing/Refinancing

Inbound Call Center Interviewing & Hiring Debt Consolidation

Negotiation & Problem Solving Performance Reviews Customer Retention

Assistant Vice President, Freedom Mortgage Columbia, MD Jan. 2016-Present

  Build and maintain rapport with homeowners via an inbound call center seeking to cash out in order to consolidate bills or use the money for home improvements under FHA and VA program guidelines.

  Consistently exceeded performance objectives by securing five new weekly accounts.

Branch Manager/Loan Officer, Carrington Mortgage Springfield, VA Feb. 2015-Jan. 2016

  Produced more than $1 million in revenue after taking the initiative to become licensed in 26 states within just a 90-day timeframe.

  Led and trained a team of five employees to maximize their potential and exceed performance objectives, including hiring two staff members.

  Sold loans under the FHA, VA, conventional and USDA programs.

  Prepared loan applications for the processor and Underwriting Department.

Loan Officer, Mortgage Investors Columbia, MD Feb. 2011-May 2014

  Increased sales from $0 to $1.5 million within 90 days by securing 25 new customers.

  Gained the trust, confidence and respect of management to train and coach new team members.

  Secured four applications per week, selling VA hybrid adjustable rate mortgages.

  Completed and processed loan applications to the Underwriting Department.

Loan Officer, American Equity Mortgage Columbia, MD 2010-2011

  Consistently exceeded performance objectives, securing up to four new loan applications per week.

  Provided several options to consumers, from debt consolidation to refinancing options.

  Generated outbound sales calls to leads from the Internet or retention and trigger leads.

  Processed loans for underwriters and underwrote loans via the firm s in-house underwriting system.

Loan Officer (Independent Contractor) Olney and Columbia, MD 2008-2010

  Assisted up to 30 homeowners that were struggling with paying their mortgages.

  Converted inbound or outbound calls into customers, each of whom was past due on their mortgage.

  Acquired all clientele based on referrals and performance with customers at previous employers.

  Established a monthly repayment plans or settled past due accounts.

Assistant Branch Manager/Loan Officer, Countrywide Full Spectrum Lending Columbia, MD 2004-2008

  Led a team of up 10 loan officers, including interviewing candidates, and hiring and training staff.

  Consistently earned quarterly production bonuses for outstanding performance, including producing and originating 104 units that generated more than $17 million in one year alone.

  Increased volume 15% by creating a system to retain existing customers.

  Lowered salary expenses 7% by creating a flexible work schedule.

Bachelor of Science, Business Administration (BSBA), Old Dominion University

  Hold a National Mortgage Licensing System (NMLS), License No. 181392, in 26 states.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am an accomplished mortgage industry leader with a proven track record of consistently generating new business and leading and training team members to maximize their potential and excel. I have a thorough breadth and depth of knowledge across mortgage banking and financing, including conventional, FHA and VA manual and automated underwriting guidelines, and hold a National Mortgage Licensing System (NMLS), License No. 181392, in 26 states. Among my achievements:

  Increased sales from $0 to $1.5 million within 90 days by securing 25 new customers.

  Acquired new business by cold calling and inbound call centers, as well as by building relationships, including generating referrals from clients or realtors.

  Experience building and leading a sales team, including interviewing candidates; hiring personnel; training staff; conducting performance reviews; and terminating employees for underperformance.

  Successfully retained team members at higher than the industry average and groomed and mentored six employees to positions of greater responsibility.

  Proficient with Microsoft Office Suite and Encompass and various other underwriting systems.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx