Consultative IT Sales Hardware / Software / Services | Federal Account Management | C-Level Relations

Full Sales Life Cycles | Territory Development / Management | Forecast Development | C-Level Prospecting

High-Volume Government / DoD Sales | Multi-Level Account Management | Strategic Analysis / Planning

New Business Development | Trends Tracking | Project Coordination / Management | Networking | Referrals

Product Education | Contract Negotiations | Client Relationship Management | Regulatory Compliance

• Visionary leader who excels at analyzing C-level / federal client needs, identifying lucrative IT sales opportunities, defining strategies for capturing new business and developing a large-scale client base, attaining leverage within rigorous markets, and promoting key sales to maximize competitive account growth.
• Ambitious self-starter who can utilize skills to expand a customer base within a high-profile federal market, including driving leads, recognizing trends, delivering solid presentations, and negotiating and closing deals.
• Excellent communicator who profitably prospects for and liaises among C-levels while interfacing with analysts and peers to coordinate delivery of products and achieving goals while optimizing decision-making.

LexisNexis Sales Representative | Strategic Account Manager

Department of Defense Accounts Federal Government Sales

Led team to receive Federal Sales Team of the Year honors.

Awarded 2015 s Government Federal Top Performer of the Year.

Personally increased retention rates, as well as customer satisfaction.

Achieved multiple Peer-to-Peer Internal Award as honored by colleagues.

Grew and expanded current LexisNexis Risk Solutions for a DoD base business.

Successfully managed the company s high-profile Department of Defense (DoD) accounts.

Qualified for Circle of Excellence trip due to high performance and sales results within 2015.

Contribute experience in using required processes, tools, and systems, including TAOP and Siebel.

Identified new opportunities and business development tactics by working with DoD Strategic Sales Executives.

  Capitalize on the opportunity to aggressively protect, secure, sell, and boost the revenue position of LexisNexis products / solutions to existing customers and new prospects in an assigned territory, including leading forward-thinking business development to expand a large customer base and grow revenue streams.

  Direct territory projections and plans, and develop sales activities to assess potential and targeted opportunities, along with offering skill with key government mandates, initiatives, and programs in accounts.

  Demonstrate expertise in client management, strategic deployment of resources, and solutions penetration while proactively articulating how solutions meet and / or exceed corporate professionals business needs.

  Identify and implement results-generating sales and account development strategies in alignment with growth and volume targets while cultivating valuable relationships within an assigned 70-account base.

  Lead all revenue and incremental growth on a yearly basis by scheduling meetings with customers to perform account reviews; renew contracts; and discuss product usability, solutions, enhancements, and issues.

  Achieve territory growth targets by selling new / existing accounts to expand products / services, including commanding an understanding of customer s organization, challenges, market opportunities, and solutions.

  Interface among Solution Consultants to schedule customer training and maintain / drive up product usage, along with working with operations teams regarding audits, accounts, invoices, and any customer concerns.

  Maximize bottom-line performance by tracking price points, contract end dates, revenue reporting, dunning notices, and customer satisfaction rates, as well as ensuring solutions / products are valued in their workflow.

LexisNexis Sales Representative | Inside Sales Representative

Department of Defense Accounts / Department of Homeland Security Federal Government Sales

Achieved defined 12-month new sales objectives via telephone, web, and email activity.

Interfaced with Director of Sales and Director of Life Sciences to discuss monthly sales trends.

Routinely identified potential new customers using prospective sales techniques to expand the customer base.

  Drove business growth by identifying and developing new opportunities for Reed Technology Life Sciences Services, including collaborating with product and marketing teams to increase the number of deals that Life Sciences won, including shortening sales cycles and negotiating agreements delivering value.

  Exhibited experience in focusing on Lot Distribution Reporting and on Structured Product Labeling (SPL).

  Built an in-depth understanding of Life Sciences service offerings, as well as competitive products and services.

Senior Non-Pay / Sales Representative

NCS Sub-Contracting for Cox Communications

Generated 60% or more of minimum retention rates per week.

Upsold services on accounts retained per week to gain more revenue and repeat business.

Achieved 100% accuracy in the handling of cash, checks, credit, and automatic debit card transactions.

  Utilized broad scope of industry knowledge and dynamic business acumen toward developing strong customer retention and account growth initiatives among an assigned weekly mix of delinquent high-level residential and commercial accounts, including collecting past-due balances and building a solid client base.

  Spearheaded comprehensive training of new representatives on account collections, sales, and system tools.

Mortgage Loan Officer

Successfully increased size of mortgage loan portfolio.

Met with applicants to respond to concerns about lending processes and achieve goals.

Expanded referral portfolio by providing loan process education seminars to existing customers and prospects.

  Played a vital role in developing lucrative business contacts for high-volume marketing events, including proactively networking to build and sustain mutually beneficial partnerships with leading real estate agents.

  Optimized mortgage lending processes by actively submitting applications to credit analysts for verification and recommendation, along with analyzing financial status, credit, and property evaluations.

In Progress, International Business Major, Homeland Security Management & Information Systems Minor

Previously Held Mortgage License Maryland Department of Labor, Licensing & Regulations Across 48 States

Excellent Professional References Provided Upon Request