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Xxxxxx, CA xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Organizational Development / Change ￨ Strategic Analysis / Planning ￨ Key Individual Assessments

Policy / Procedure Development ￨ Best Practices ￨ Research ￨ Process Optimization ￨ Quality Assurance

Cross-Agency Collaborations ￨ Crisis Intervention ￨ Client Services ￨ Contract Management ￨ Grant Writing

Coaching / Mentoring ￨ Performance Evaluations ￨ Counseling ￨ New Hire Orientations ￨ Stakeholder Relations

Program Design / Development ￨ Team Building ￨ Training / Development ￨ Mediations ￨ Dispute / Conflict Resolution

Highly Accomplished Psy.D. Candidate who offers a proven record of solutions-centric critical thinking for insightful, change-oriented results across community-wide programs and services. Visionary Professional who rises above challenges to achieve winning outcomes, including quickly adapting to evolving scenarios, as well as independently resolving in-depth issues with diplomacy. Excellent Communicator who develops synergistic relationships with cross-geographical decision-makers, teams, stakeholders, and the community; who excels in fast-paced autonomous and / or collaborative work environments; and who leads peers by example and with integrity to drive organizational success.

Associate Director SF Homecare

Capitalize on the opportunity to coordinate and manage complex service delivery hours and client services contracts while managing Critical Care, Intensive, Supportive, and Paramedical Units servicing marginalized populations and collaborating with city agencies to achieve core objectives. Lead a dynamic team of 450 staff serving 1,478 clients agency-wide, and facilitate comprehensive training in best practices, motivational care management, and leadership.

  Direct all facets of key program design, development, and implementation.

  Develop and implement results-generating, agency-wide quality assurance policies.

  Promote a synergistic workforce by proactively handling staff mediation and conflict resolution.

Private Practice Referrals

Utilize broad scope of industry knowledge toward providing private practice consulting for clients seeking assistance with anger management counseling, financial planning, academic support, and crisis response and intervention, as well as counseling for athletes dealing with and overcoming eating disorders. Liaise among collegiate administrators to encourage positive athlete behavior by providing professional development targeting model practices to support coaches.

  Coordinate functional assessments of behavior and personalized behavior intervention plans.

  Engage in ongoing professional development to enhance skills of positive athletic behavior support.

  Deliver criminal and civil legal advocacy to plan for Substance Abuse Confidential Counseling sessions.

  Serve as a media liaison on crisis response, and lead in individual counseling and behavior modification.

Director Programs & Compliance ￨ Privacy Officer

Strategically steered planning, development, implementation, monitoring, and evaluation of the agency s workforce development and substance abuse prevention contracts, programs, services, budgets, and staff. Recruited, trained, mentored, and managed highly qualified program staff and consultants, including ensuring proper program orientations while implementing organizational human resources policies, procedures, and practices. Drafted, implemented, and managed annual program budgets, and oversaw all program funds per established accounting policies and procedures. Developed funding source workplans and contract renewals, and monitored program activities to align with proposed services and objectives. Drafted proposals for new / current programming to ensure continuous delivery and expansion of services. Tracked and entered data in CalOMS database, coordinated program data entry for optimal accuracy, monitored billing and performance standards, and managed financial recordkeeping.

  Developed thought leadership on specific topics and / or emerging practice areas.

  Interfaced among clients, advisory boards, stakeholders, and community members.

  Conducted key research to stay current on related efforts, initiatives, and opportunities.

  Established a professional development program to address employee experience and skill gaps.

  Identified best practices and created systems to assure adherence with contracts and funding goals.

  Developed a new system to evaluate skills, experience, and professional development needs of staff.

  Conducted groups focused on development, stress reduction, substance use, and workplace harassment.

  Ensured HIPAA compliance while maintaining up-to-date knowledge of state, local, and federal mandates.

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Director Supportive Housing Services

Spearheaded seamless Supportive Housing Services operations by leading all facets of team building / training and program design / implementation, as well as budget development / management, contract compliance, grant writing, reports generation, and data / records management. Continually met and / or exceeded organizational goals by establishing and communicating job expectations and performance standards. Actively participated in program and policy implementation, and ensured services continuity via collaborative cross-agency and / or partner relationships.

  Expertly identified and implemented best possible practice protocols.

  Designed and executed popular workshops, training sessions, and conferences.

  Led Hamilton Family Services activities to ensure appropriate program-wide implementation.

  Successfully managed Special Population Social Services (i.e. seniors, veterans, mentally ill, at-risk adults).

Director Recovery Services

Led targeted decision-making in the development, implementation, and management of new Recovery Services-specific program components. Drove center-wide success by recruiting, mentoring, and managing a top-notch team while working with the Training Director to develop plans for staff training and providing input and approval of employee training modules. Contributed sharp analytical abilities toward developing a large-scale annual budget, along with demonstrating skill in the development, implementation, and evaluation of policies, goals, and objectives.

  Established solutions-generating Veterans Services to serve the greater community.

  Personally maintained an active caseload providing interventions for clients as necessary.

  Built relationships with the Veterans Administration, Kaiser Permanente, and Adult Probation Department.

Director Cameo House ￨ Day Reporting Center

Built collaborative relationships and contracts for temporary housing programs for the State Department of Corrections, Probation Department, and Sheriff s Department. Continually ensured licensure and contractual compliance while providing meaningful improvements to meet and / or exceed program requirements.

  Established an improved supervision program for sex offenders.

  Successfully established and implemented new program components.

  Comprehensively developed and implemented new programs for high-risk offenders.

  Cost-effectively managed annual budgets while handling crisis response and intervention processes.

Director Detention Diversion Advocacy

Played a vital role in leading collaborative re-entry transition planning with Public Defenders, DA, Probation, and community-based organizations. Developed high-risk offender services, and designed and implemented a supervision program for youth offenders. Managed an Emergency Crisis Response team. Identified and developed service plans for high-risk juvenile offenders to reintegrate into the community from out-of-home placement institutions. Initiated family interventions and comprehensive monthly reporting to Juvenile Courts.

  Actively participated and / or led strategic program and policy implementation.

  Demonstrated expertise in preparation of release plans presented to juvenile courts.

  Identified strategies to successfully expand outreach in collaboration with management teams.

Psy.D., Sport & Performance Psychology Specialization (In Progress) University of the Rockies

M.A., Psychology Sport & Performance Psychology Specialization University of the Rockies

Board Member, Horizons Unlimited

Member, Chi Sigma Iota Counseling Honor Society

Member, American Association of Sports Psychologists

Member, American Psychological Association Division 47

Member, American Association of Marriage & Family Therapy