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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


Quality Assurance / Quality Control Professional

Safety Compliance ~ Sanitation ~ Staff Training & Development

Facility Maintenance ~ Inventory Management ~ Data Collection & Analysis



         Solid leadership background encompassing production, quality management, packaging, plant maintenance, safety, regulatory compliance, and continuous improvement.

         Advanced knowledge of FIFO & FEFO methods (first in, first out & first expired, first out) operations.

         Proficiency in raw materials management including production rotation, inventory control, budgeting, scheduling, and temperature monitoring and control.

         Motivating leader who effectively builds, develops, empowers, and directs high-performance teams.

         Able to evaluate existing processes and procedures to identify areas of weakness and rapidly implement controls that heighten product quality and safety, while minimizing expenses.

         Skilled at training, connecting with, and motivating personnel from diverse cultures and backgrounds.

  • Consummate strengths in troubleshooting, decision-making, trend analysis, and forecasting.

Professional Experience


DynCorp International, United States Embassy, Kabul, Afghanistan, 2017 to Present

Warehouse Supervisor

         Spearhead full-scope warehouse operations including inventory planning and control, vendor relations, data management, food temperature control, and meticulous maintenance of storage containers.

         Verify condition, identity, and quantity of all delivered product, and prepare associated reports.

         Regulate logistics functions including in-transit temperature adherence, and accurate delivery and receipt of quantities on invoices and manifests.

         Methodically prepare and palletize supplies and equipment for movement to outlying locations.


Department of the Army, Mullins, South Carolina, 2009 to 2017

Quality Assurance Technician

         Headed surveillance activities for production & packaging facility producing $100M+ annually.

         Continuously reviewed contractual and technical data packages to determine specification requirements and monitored daily process systems control for accuracy of test and measuring equipment.

         Systematically conducted bi-weekly, quarterly, and semiannual quality audits on contractors quality systems plan.

         Supervised and ensured constant compliance with ISO 9001:2008 Quality Management System criteria.

         Completed corrective action reports for areas of noncompliance and deviations, and actively participated in in-depth root cause analysis to resolve issues.


Kellogg Brown and Root Services, Houston, Texas & Tbilisi, Republic of Georgia, 2006 to 2009

Food Service Lead

         Provided influential leadership to 26 host country Georgian nationals including hiring, training, scheduling, and directing kitchen, administration, and stock room staff.

         Coordinated efforts to serve 500 meals daily, joined forces with sous chefs to plan special menu items, and enforced adherence to strict standards for safety, sanitation, and food preparation.

         Ordered, purchased, received, maintained, and stored food and supplies, and steered food service operations at mobile sites for personnel across multiple locations.

         Conducted regular food inventories to ensure precise alignment with quality assurance requirements.


Continued ►



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Kellogg Brown and Root Service, Houston, Texas & Tbilisi, Republic of Georgia, 2006 to 2009

Assistant Billeting Supervisor

         Collaboratively oversaw department charged with determining customer s billeting needs and priorities, determining lodging assignments, controlling inventory of supplies, and maintaining up-to-date records of vacancy/occupancy rates.

         Efficiently orchestrated temporary and permanent living quarters for military and civilian contractors and conducted comprehensive daily inspections to ensure and sustain rigorous levels of safety and cleanliness.


Flow Automotive, Fayetteville, North Carolina, 2004 to 2006

Sales and Leasing Consultant

         Assessed customers /prospects needs and budgets, and recommended appropriate vehicle solutions to meet or exceed assigned sales targets.


Kellogg Brown and Root Services, Republic of Georgia, 2003 to 2004

Food Service Foreman

         Helmed food services operations by directing, scheduling, motivating, training, and mentoring cooks and food service workers.

         Conducted daily inventory of all food and cleaning supplies, and accurately tracked food stock levels in Subsistence Total Order and Receipt Electronic System (STORES).


United States Army, various locations, 1983 to 2003

Dining Facility Manager / Military Supervisor

         Directed, trained, and motivated up to 150 personnel in serving 600-2,500 soldiers per mealtime.

         Instructed, counseled, coached, and evaluated personnel in workplace safety, customer service, food safety, nutrition, and sanitation standards.

         Cost-effectively managed budgets, prepared regular reports, and controlled costs for facility generating $24K monthly.

         Governed inventory management for equipment and supplies, and administered supply requisition and receiving accounts of up to $160K monthly.




Columbia Southern University, 2015 to Present

Hospitality Management, American Military University, 2011

Hospitality Management, Penn Foster College, 2008




Six Sigma Lean Certification, Management and Strategy Institute, 2015

Contracting Officer s Representative, Defense Acquisition University, 2014

ServSafe Food Manager s Certification, National Restaurant Association, 2012

Food Industry Pest Management, AIB International, 2012

ISO-9001/Lead Auditor Quality Management Certification, Euro Quest, 2010


Completed extensive and ongoing professional development throughout military career, covering topics such as Food Safety for Warehousing and Distribution, Quality Assurance Auditing, Distribution and Logistics Management, and Process Control


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


















Please accept this letter and accompanying resume in application for the (INSERT JOB TITLE) opportunity that is currently available with (INSERT NAME OF COMPANY). In advance, thank you for your time and consideration.


As indicated in the accompanying resume, I bring to you an outstanding background in the complete spectrum of quality management, significant experience in conducting quality audits and inspections, and considerable expertise in inventory planning, safety compliance, facility management, and driving measurable process improvements. My experience in overseeing quality operations for highly regulated industries such as food services will undoubtedly prove to be an immediate asset to your company. To complement these qualifications, I offer an excellent blend of skills in supplier relations, report writing, CAPA, and budget administration which are vital as a (INSERT TARGET POSITION).


As an influential addition to your team, you will find that I am remarkably positioned to guide (INSERT NAME OF COMPANY) in not only attaining, but exceeding its quality management goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.






Yyyyyy x. yyyyyy


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