- 31895 Wagon Wheel Ln. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Senior Sales (IT Solutions)

Qualifixxxxxxtions Profile

    Highly self-motivated and results-driven sales management professional with more than 18 years providing high-performance sales, customer account, and service management in the IT solutions industry covering business start-ups to Fortune 100 companies.

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to address work issues even under stress.

    Well-organized and resourceful with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire customer confidence with the business while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Marketing & Sales (Trad. & Online)

    Strategic Sales Planning

    IT Solutions Sales Operations Management

    B2C/B2B Sales Administration

    Territory Sales Administration

    Channel Marketing

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    New Business Development

    Product Branding & Positioning

Business Management

    Strategic Planning & Execution

    Fisxxxxxxl & Budget Management

    Service Support Administration

    Total Quality Management

    Process/Workflow Improvement

    Profitability Management

    Negotiations & Diplomacy

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Project Progress Documentation

    Post-Implementation Support

    Project Performance Review

Technixxxxxxl

    Cloud Computing

    Data Storage Virtualization

    ERP Systems

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Precision Discovery Ÿ Santa Clara, XXXXXX

    Lead the sales management team in creating innovative solutions for a full-service eDiscovery, computer forensics, and software firm, growing sales revenue by 35% with new client s business in 12 months

    Oversee the development of proprietary and best-in-class technology to help clients navigate the most complex eDiscovery and Computer Forensics issues. Develop plans and strategies for achieving the company s sales goals.

    Hired and developed 8 Account Executives.

    Collaborated with customers and partners with in-person meetings to develop key relationships.

Hitachi Data Systems Ÿ Santa Clara, XXXXXX

    Led account management team in promoting solutions in storage virtualization for assigned territories.

    Built and developed new client relationships and maximized opportunities for new and existing accounts.

    Pioneered in the western US in selling a unified solution replacing competitive technology.

    Won a multi-million-dollar sale with a new automotive company, providing a complete unified solution packaged in a lease deal through HDS finance.

Applied Computer Solutions Ÿ San Diego, XXXXXX

    Managed customer accounts for strategic IT solutions that enable the business IT infrastructure to support Cloud Computing in Data Center management (i.e. Netapp, HDS, EMC, HP, Cisco, VMware, & Symantec).

    Built and maintained customer relationships in enterprise client base, as well as with various technology partners that deliver training and support company objectives and plans.

    Coordinated with engineering & customer support teams to ensure successful project implementation and continuing customer support.

- 31895 Wagon Wheel Ln. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Datalink Corp.Ÿ San Diego, XXXXXX

    Explored and developed new sales territories that have little to no brand recognition or customer base.

    Grew sales revenue by 300% by growing new business.

    Launched and managed channel partner relationships with various technology manufacturers.

    Developed business plans that helped achieve targeted quotas.

    Recognized as sales leader within the region and nationally.

S4R (Space4Rent) Ÿ Wantagh, NY

    Oversaw client accounts for outsourced managed IT Services, 24x7 NOC management, Internet security, server, data storage (SAN, NAS), and Network monitoring and management.

    Served as the first Account Manager hired to drive the business for a start-up organization.

    Grew subscription-based monthly sales to $325,000 with recurring revenues from 3-year renewals.

MTI Technology Ÿ XXXXXX

    Provided account management support for a manufacturer and integrator of data storage management solutions.

    Promoted and sold data storage solutions and backup systems resulting in $6M in revenue within the Southern Xxxxxx territory.

    Led in identifying potential issues and resolved conflicts harnessing specialists and using limited resources while maintaining superior customer satisfaction.

    Liaised with new business in production, shipping, and after-sales support to ensure long-term customer patronage and loyalty.

OTHERS

Worked in various positions (Patrol, VICE Investigator, narcotics & gang enforcer, & field training officer).

Served as Sergeant completing two tours of duty and honorably discharged.

Eduxxxxxxtion & Credentials

A.A.in Criminal Justice, NATIONAL UNIVERSITY

Professional Training & Certifixxxxxxtions

    Completed numerous performance-oriented professional courses & leadership courses sponsored by city, state, military and government organizations.

Awards & Recognition

    Chosen nationally for Customer Success Story for closing various sales of Converged and Data Mobility Solution (https://www.hds.com/en-us/pdf/xxxxxxse-study/hitachi-success-story-precision-discovery.pdf)

    Received the Presidents Club distinction at Datalink (2009)