Highly-skilled professional with a strong mix of analytical and customer service skills.

  Experience diagnosing and resolving problems with IT systems, plus telecommunications equipment and manufacturing production equipment.

  Outstanding safety record, with no major accidents or incidents recorded.

  Safely operated a variety of hand tools and equipment, plus electric and gas sit-down forklifts.

IT Technician (Contractor), Hybrid Network Solutions July 2015-Present

  Showcase strong problem solving skills to diagnose and resolve issues pertaining to networks, telephone systems or peripherals like printers.

  Communicate effectively with key stakeholders in person and over the telephone.

  Complete tasks in a safe, accurate, timely and efficient manner.

  Install Point of Sale (POS) and debit card terminals in business locations, as well as meat and produce scales for companies in the food service industry.

  Crimp and terminate cables and run Cat 5e and Cat 6 cables as needed.

Tire Lube Express (TLE) Technician, Wal-Mart Super Center (North Charleston, SC) Sept. 2010-June 2015

TLE Technician, Wal-Mart Super Center (Cordele, GA) July 2009-June 2010

  Communicated effectively in a fast-paced retail storefront environment to assist automotive customers.

  Identified problems with client vehicles and recommended solutions to ensure their safety and extend the useful life of their investment.

  Performed services such as tire changes, balancing, repair or rotation and oil changes while also checking batteries, fluid levels, brakes and brake lights.

Truck Driver, Werner Enterprise Dec. 2007-Apr. 2008

  Safely transported goods to locations while under tight deadlines and adverse weather conditions.

  Displayed a proven ability to work well independently and resolve problems in real-time.

  Showcased strong attention to detail skills to maintain daily log and vehicle inspection reports.

Maintenance/Warehouse Associate, Centra Pak (hired via Kelly Services) June 2002-Oct. 2007

  Demonstrated flexibility and versatility to perform a variety of maintenance and logistics functions.

  Troubleshooted pre-maintenance production equipment, including a Bosch Bagger and DoBoy Sealer; Hayssen Bagger; and Shanklin Shrink Wrap Machine. 

  Safely transported goods using an electric, sit-down forklift and palletizer to stack boxes of candy onto pallets off a conveyer belt, and also loaded and unloaded items from trucks.

Furniture Assembler/Customer Service Associate, Albany Bargain & Pawn Nov. 2001-May 2002

  Communicated effectively with customers seeking to purchase furniture for their home or office.

  Set-up furniture for display in the store and also delivered furniture to customer locations upon purchase.  

Studying Information Systems, Trident Technical College; since Aug. 2012