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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

 

Manager / Supervisor / Team Leader

Corporate Security ~ Loss Mitigation ~ Insurance ~ Investigations

Training ~ Staff Leadership ~ Crisis Management ~ Public Safety

 

Profile

 

         Solid background in law enforcement and security operations spanning surveillance, facilities and asset protection, public safety, community relations, fiscal oversight, and report preparation.

         Extremely well-versed in insurance aspects specific to property damage, and demonstrated strengths in large loss planning, customer service, project management, inventory control, and budgeting.

         Excel in risk assessments/mitigation/management, emergency planning and response, and security technologies including access control and CCTV.

         Strong leadership experience inclusive of training, coaching, evaluating, and motivating personnel.

         Consistently promote unified relationships with local, state and federal law enforcement and other related government agencies.

         Possess an exceptional blend of logistical, analytical, decision-making, and communication skills.

  • Calm, tactful and diplomatic; excel at diffusing crises and volatile situations.

         Work well under pressure and able to meet deadlines with frequent interruptions and redefined priorities.

 

Professional Experience

 

Belfor Property Restoration, Marlboro, MA, 2017 to Present

Project Manager

         Spearhead project management for property restoration jobs including staffing, scheduling, customer service, and seamless cooperation among customer, insurance carriers, vendors, and subcontractors.

         Recruit, hire, train, coach, and develop quality-focused team members while emphasizing constant adherence to safe work practices.

         Assess conditions, prepare scope of work for remediation and potential rebuild, and provide direct leadership to supervisors and crews throughout all project phases.

         Meticulously track budget and expenses, maintain inventory control, generate regular project updates, and ensure compliance with high standards for productivity, quality control, and customer satisfaction.

 

ServiceMaster By Gilmore, Norwood, MA, 2017

ServPro of the Seacoast, Dover, NH, 2015 to 2016

Project Manager

         Orchestrated property restoration projects throughout complete life cycle from estimating and assessments to mobilizing and directing crew members in working safely and efficiently.

         Governed human resources functional areas encompassing recruitment, hiring, orientation, training, coaching, counseling, and performance management.

         Authored scope of work and action plans, tracked expenses, and maintained transparent communication with all parties involved to expedite project completion.

 

Internal Security Associates, Boston, MA, 2013 to 2015

Force Protection Sergeant

         Scheduled and delegated assignments to armed seven-person team consisting of former combat-deployed military personnel and former members of law enforcement community.

         Monitored personnel flow through screening checkpoints, performed hand-held wand searches when warranted, confiscated dangerous items and hazardous materials, and generated regular reports.

 

Continued ►

 

 

Page 2 of 2

 

Littleton Communications Department, Littleton, MA, 2012 to 2013

Communications Officer

         Dispatched police, firefighters, and emergency medical services according to callers needs, opened new case files, prepared daily logs, and trained new and existing staff in CPR and First Responder procedures.

 

Charles River Laboratories, Wilmington, MA, 2008 to 2012

Security Supervisor

         Hired and trained new staff, created work schedules, assigned posts, conducted employee performance reviews, and directed team members in ensuring physical safety and security of facility and personnel.

         Conducted security patrols, monitored status of security systems and equipment, screened and admitted visitors and employees, and held accountability for emergency response when required.

         Determined optimal locations for CCTVs, scheduled routine maintenance for system updates and repairs, and methodically investigated and reported incidents.

         Recognized as 2010 Employee of the Year for outstanding performance and customer service.

 

Airde Investigators Group, Wayland, MA, 2008

Investigator

         Conducted broad-based investigations encompassing surveillance, missing persons, deeds, pre-nuptial, pre-employment, background checks, and process services.

 

Pendum Armored Services, Marlborough, MA, 2006 to 2008

Armored Technician

         Safely operated armored car to transport cash to local businesses, accurately balanced receipts, replenished ATM machine contents, and maintained precise records for all locations.

 

Ashby Police Department, Ashby, MA, 2005 to 2006

Police Officer

         Efficiently and appropriately responded to a wide range of crimes, emergencies, and complaints.

         Interviewed complainants, victims, witnesses, suspects and subjects, and prepared associated reports.

         Administered first aid, served court notifications, and performed arrests.

 

Groton Communications Department, Groton, MA, 2003 to 2005

Communications Officer

         Dispatched and liaised with police, firefighters, and emergency medical services to serve community.

         Adeptly operated computer system, multi-line phones, E911 system, multi-frequency radio, and CCTVs.

         Mentored and trained new hires, and delivered CPR and First Responder training to staff and public.

 

Additional experience includes Volunteer service with Groton Fire Department (15 years) and Groton EMS/Rescue (11 years).

 

Education

 

BS, Business Administration / Management (in progress), Fitchburg State University, Fitchburg, MA

 

Associate in Business Administration, Mount Wachusett Community College, Gardner, MA

 

Training & Certifications:

 

Six Sigma Training

IICRC WRT Certification

Graduate, Massachusetts Reserve Police Officers Academy

CPR, AED & First Aid Certification

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

 

 

 

 

 

 

DATE

 

 

 

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a (INSERT CAREER TARGET / JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

In addition to solid law enforcement experience, I bring to you a strong background in corporate security, considerable talents in project management, and proven expertise in public safety, emergency response, and property restoration services. My stanch attention to risk analysis and mitigation, as well as excellent abilities in all aspects of personnel management would enable me to effectively transition into (INSERT NAME OF COMPANY) and yield immediate and positive results. Additionally, I offer well-honed report writing, strategic planning, prioritization, and team-building aptitudes which are paramount as a (INSERT TARGET / JOB TITLE).

 

As a proactive contributor to your organization, you will find me to be a dynamic and accomplished leader committed to supporting you in achieving your objectives through an exemplary blend of credentials and experience. I am confident that I could be an asset to (INSERT NAME OF COMPANY), and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

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