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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ 517-214-5328 ~ abc@xyz.com
Career Profile
Experienced human resources management professional with 10+ years of experience within high-stress environments with a strong background in providing support to clients and leading human resources logistics. Experienced in devising innovative operational policies, investigating wage and/or labor claims, and resolving employee issues. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Key Competencies
Human Resources Management Team Leadership Process Improvement Customer Service/Support
Problem Solving/Critical Thinking Strategy Implementation Regulatory Compliance
EEO & DOL Claims Management Event/Seminar Coordination Conflict Resolution/Mediation
Professional Experience
General Motors August 2014-Present
Human Resource Business Partner-Global Manufacturing (2017-Present)
- Direct day to day human resources logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
- Play a lead role in administering benefit programs, managing employee performance logistics, and developing innovative operational policies
- Utilize superior communication and interpersonal abilities to maintain positive relationships with employees, co-workers, and third-party vendors
- Provide training and coaching to individuals in regard to ethics, internal policies, GMS, safety, and leadership along with supporting new staff members
Human Resource Business Partner II, Global IT (2014-2017)
- Coordinated human resources operations within the organization which included reviewing and enforcing internal policies and ensuring business objectives are consistently followed
- Created internal operating procedures based on current human resources trends and coached team members on HR issues related to EEOC, OSHA, ADA, ENDA, and FMLA
- Managed compensation logistics within the division, supported both staffing and recruitment, and diffused escalated employee relations issues
- Generated internal human resources reports, administered employee benefit programs, and managed employee information within an internal HRIS system
ADP August 2012-August 2014
Human Resource Business Partner
- Supported human resources logistics which included coaching clients on pre-employment practices along with investigating employee payroll issues
- Recognized as a liaison between the organization and clients in regard to federal/state regulations, worked closely with the internal benefit department, and researched current market trends
- Identified client issues and made appropriate strategic recommendations to minimize client liability along with assisting the Unemployment Coordinator as needed
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ 517-214-5328 ~ abc@xyz.com
Professional Experience Continued:
Paychex Corporation May 2008-August 2012
Senior Human Resources Generalist
- Supported human resources functions on behalf of payroll clients along with assisting with inquiries related to human resources regulations and compensation best practices
- Maintained an expert level knowledge of FLSA, Title VII, the Civil Rights Act, FMLA, and OSHA in addition to reviewing and resolving escalated client issues
- Assisted with educating clients on retirement and healthcare plans, attended on-site enrollment meetings, and resolved issues related to leave of absence, worker s compensation, and disability accommodations
Sears Holding (K-Mart Corp.) June 2007-May 2008
Area Coach
- Provided coaching and training to staff members within a retail store environment along with supervising teams consisting of store associates and members of management
- Supported internal operations related to human resources, merchandising, and retail operations along with assisting with asset protection logistics
- Reviewed overhead operational expenses such as shrink and developed strategies aimed at reducing costs and eliminating invisible waste
Populus Group February 2006-June 2007
Employee Relations Specialist
- Direct employee relations issues within the organization which included reviewing employee issues and devising appropriate solutions
- Updated and maintained staffing and production records, recorded employee timesheets, and maintained information within an internal payroll system
- Managed the distribution of employee paychecks, arranged direct deposit programs, and assisted employees with payroll related issues
Education & Certifications
M.S., Human Resources & Organizational Development, Eastern Michigan University, Ypsilanti, MI
B.A., Human Resources Management, Michigan State University, East Lansing, MI
Professional in Human Resources, Society for Human Resources Management
Professional Certifications
Member, Human Resources Association of Greater Detroit
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