Management Candidate

  Performance-driven leader offering vast management experience in competitive retail sector:

• Selected to participate in District Manager training with 2 employers
• Capitalized on opportunity to complete intensive Outside Sales training with all employers
• Store Manager of the Year; 2005
• Ranked in Top 3% in company; 2005
• Awarded thousands of dollars in company shares in recognition of strong performance; 2005

  Solid qualifications in managing all aspects of operations including human resources, sales, customer service, inventory control, payroll and expenses, administrative/sales reporting, and P&L

  Able to define, develop and execute targeted strategies to generate new business, develop existing clients/accounts, diversify/expand revenue channels, and boost competitive market leveraging; continually focused on delivering quality service crucial to ensuring satisfaction and building loyalty

  Motivating, hands-on leader experienced in hiring, training and directing dynamic teams

  Strategically plan, coordinate and manage operations to maximize use of resources, optimize productivity and efficiency, improve customer service levels, and drive sales and profit growth

Store Manager, NAPA Auto Parts-Richmond, VA 2013-Present

General Manager, Advance Auto Parts-Richmond, VA 2006-2013

Store Manager, AutoZone-Colonial Heights, VA 2000-2006

  Effectively manage broad-scope operations spanning human resources, business development/ customer acquisition, outside sales, and customer service through inventory control, payroll, expenses, and P&L

  Proficiently organize weekly sales reports, providing sales department with valuable tools for tracking product success, identifying and capitalizing on trends and driving revenue growth

  Effectively hire, train and direct staff, with continual focus on optimizing performance across productivity, efficiency and customer service levels; includes delivering comprehensive new hire training in policies and procedures, job duties and store operations

  Consistently deliver world-class service in greeting customers, consulting to determine needs, providing expert recommendations, assisting with locating merchandise, sourcing out-of-stock products, and promptly responding to and resolving issues

District Management Training, AutoZone and Advance Auto Parts

Outside Sales Training, AutoZone, Advance Auto Parts and NAPA Auto

Type One HVAC License; 1998

General Undergraduate Studies, John Tyler Community College

Football Team Sponsor, Thomas Dale High School and LC Bird High School-Chester, VA