Versatile, innovative Writer eager to contribute 5 years of experience in multiple industries

to a progressive organization.

• Detail oriented Professional possessing a proven track record writing in many different voices.
• Regarded for strong creative abilities, along with proofreading and editing skills.
• Dynamic interpersonal communication skills, key to effectively interfacing with clients.
• Demonstrated ability to comprehend Korean and Spanish.

Freelance Writer/Proofreader 2013-2014

• Fulfilled key proofreading and editing role throughout multiple freelance writing assignments.
• Collaborated extensively with business professionals, students and non-native English speakers.

Quicken Loans 2011-2013

Mortgage Banker

• Leveraged strong interpersonal skills to identify client needs and develop innovative, individualized financial and mortgage solutions.
• Utilized industry expertise to rapidly resolve client inquiries, conduct credit evaluations and underwrite loan documents.
• Conducted thorough follow-up, key to promoting client satisfaction and retention.

Chungdahm Learning Institute, Korea 2010-2011

English Instructor

• Demonstrated strong leadership and communication skills throughout deployment of highly effective English language, speech and debate curriculums.
• Implemented principles of differentiated learning to maximize growth and development of individual students while simultaneously increasing TOEFL testing scores.
• Championed process improvement initiatives throughout strategically designing college level curriculum.

Canadian Parliament, Skeena-Bulkley Valley, Ottawa, Canada 2009

Nathan Cullen: NDP Representative

• Resourcefully conducted research regarding internal and foreign affairs.
• Utilized findings to write detailed press releases.
• Responsible for attending Caucus and Democratic Committee meetings for the New Democratic Party of Canada.
• Performed thorough Nuclear Energy and Development research regarding the Medical Isotope Shortage caused by the failure of the Nuclear Power Facility at Chalk River.

Department of Veterans Affairs, Michigan 2005

Administrative Assistant

• Assumed key role providing administrative support throughout daily operations, with associated responsibilities including correspondence management, streamlining office processes and call management.
• Exemplified top notch interpersonal skills throughout daily client interactions and inquiry resolutions.

Master of Fine Arts, Fiction, Columbia University; In Progress

Bachelor of Arts, English, University of Michigan; 2007-2010