Accomplished Professional eager to contribute strong leadership and human resource skills to a progressive organization.

• Demonstrated ability to perform human resource services, key to maximizing efficiency throughout operations.
• Dynamic communication skills, critical to cultivating positive, lasting relationships.
• Extensive experience designing and implementing training initiatives to drive team productivity.

Empire Marketing Strategies, Dallas/Ft Worth, TX, Houston, TX 2011-2014 & 2016-Present

Deli/Bakery Specialist Team Lead

• Fulfill key leadership position, focusing primarily on driving efficiency throughout branch, generating reports and overseeing 1 direct report.
• Heavily involved in human resource services, including training, performance management and maintaining open lines of communication.
• Utilize strong organizational skills to steer new branch openings, remodel and cleanup projects to on time, within budget completion.

First International Bank and Trust 2015

Wire Transfer Specialist

• Maintained quality control throughout daily operations, with associated duties including incoming/outgoing wire transfer processes, regulation compliance and documentation.
• Generated precise statistical, accounting and auditing reports to portray financial status.

Tractor Supply, Watford City, ND 2014-2015

Assistant Manager

• Demonstrated strong leadership skills throughout oversight of 4 direct reports, focusing heavily on performance management, team building and task delegation.
• Contributed extensively to human resource management, including onboarding operations, employee terminations and document processing.
• Provided top notch customer service throughout daily client interactions, inquiry resolution and call management.
• Conducted critical data analysis, key to developing accurate revenue forecasts.
• Associated responsibilities included mail management/distribution, financial management and regulation compliance.

Dels Feed and Farm Supply/ Tractor Supply Company, Yelm, WA/Benbook TX 2009-2011

Team Lead

• Strategically oversaw 4 employees, with key duties including team building, performance management and human resource services.
• Provided top notch customer service, key to promoting satisfaction and retention.
• Maintained adherence to regulations and standard operating procedures throughout daily operations.
• Heavily involved in financial management, report generation and new employee onboarding.

Bachelor Degree in Business Administration, GPA: 3.59, St. Martins University; 2011

Associate Degree in Business Management, Centralia Community College; 2009

Real Estate Agent, Texas, Kaplan College; 2014