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Confident, driven and executive-level professional with over 18 years of progressive experience and proven success in the proprietary school sector. Skilled in developing fruitful solutions that garner organizational success. Capable leader and trainer; cultivator of high-caliber teams that build upon on the individual skill sets of each individual employee. In pursuance of a Senior Operations Leader or other executive role that will call for leverage of skills and allow for growth.
Student Success & Engagement Advising & Mentoring Project Management Supervisory Skills
Critical Thinking Strategic Planning Cross-Functional Team Leadership Time Management Communication Collaborative Problem Solving Organizational Acumen MS Office Suite SAP Campus Vue
Star Career Academy, Campus President (2013 2016)
Led day-to-day management of all campus operations, including strategic planning efforts
Devised and managed the operational budget for P&L
Directed personnel functions, program operations and facility use
Founded and sustained positive working relations with state agencies; analyzed related trends across campus
Controlled and conserving physical and financial assets; made amendments to meet the needs of the Academy
Crafted improvements in governance, operational policy and employee performance management
Completed annual ACCSC reports to fuel compliance with accrediting, state and federal regulations.
Supervised sales, marketing and financial planning, along with academics, business development, retention and student satisfaction; included using accountability tools and processes
Facilitated procedure development to improve outcomes; included tools and accountability processes specific to placement and retention
Set forth strategies to improve cash collection flows and bolster levels of revenue generation
Implemented standardized organizational structures and processes
Drove improvements in governing operational policy, as well as personnel performance management
Anthem Institute, Executive Director (2008 2013)
Directed all operations related to education and student lifecycles (prospect to placement) using the Campus Vue campus management system
Successfully managed all related operations in an Admissions Director capacity
Complied with federal and state regulations regarding Financial Aid, Billing, Student Packaging, Collections and Delinquent Student Payment follow-up
Oversaw operations for the school catalog, 90/10, Default Rates, Refunds and SAP
Observed student retention, graduate and placement statistics to ensure programs met established goals and aligned with overarching campus improvement plans
Implemented innovative and far-reaching training and development programs
Kept campuses within budget so that expenses reflected the school population
Worked with managerial staff to lessen staff turnover and aid in fulfilling hiring needs
Monitored payroll and approved related adjustments and expense reporting
Developed campus processes that responded to student concerns
Called on disciplinary actions that were compliant and reasonable on an as-needed basis
Evaluated surveys and accreditation reports, as well as followed up with action plans
Fostered a collaborative relationship with key corporate partners to ensure regulatory compliance, sound outcomes, strong operations, as well as a healthy, positive work environment for students and professionals
Banner College, Campus President (2006 2008)
Managed teach-out and closing of the school; led its team through an ACCET re-accreditation visit
Maintained strict compliance during completion of annual reports
Cambridge College, Campus Director (2004 2006)
Directed the build-out and relocation of the Cambridge campus
Made certain to maintain institutional and programmatic dual accreditation via ACCSC and ABHES
Earned the honorable School of Distinction Award for collective leadership efforts
Career Services Manager (1999 2004)
Upheld efficient operations throughout the Career Services Department
Determined the accuracy and validity of placement data; ensured that placement verification was in compliance
Also adhered stringently to yearly placement requirements related to ACCSC accreditation
Developed and upheld continued relations with both employers and externship sites
Conducted mock interviews for students to help them prepare for job searches in a practical manner
Focused on creating career-centric student programs and offerings, including onsite job fairs
Aided in the completion of an annual report
Financial Aid Advisor (1998 1999)
Helped students navigate the ever-complex financial aid process
Reviewed ISIRs and C-code verifications
Set up awards, including institutional loans
Headed the tracking of all required documents; also processed and tracked in-school student payments
Bachelor s Degree, Business Management, Florida Tech University
Serve as part of a volunteer match program
March 16, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
- I am a driven education management professional with over 18 years of progressive experience in a variety of administrative environments within for-profit college campus settings.
- In any role I take on, I ve been responsible for management of varied operations including recruitment, admissions, financial aid delivery, budgeting, student services and placement processes, among others.
- Over the years, I ve worked with causes to overcome deficient student outcomes, compliance concerns and underwhelming levels of both employee performance and morale. In doing so, I ve executed tactics that served to boost the quality of student services and address specific areas in need of improvement.
- My diverse experience includes preparing for an accreditation renewal as a member of a team. In doing so, I succeeded immensely in establishing a culture conducive to 100% compliance
- As an energetic leader and expert-level communicator, I develop trust and rapport amongst colleagues. I am often seen as a subject matter expert, sharing knowledge of the education industry in a manner that is very well-received. I aim to motivate, mentor and inspire those around me to strive for their greatest potential.
- I am empathetic and personable with a disciplined work ethic. I continually aim for success in fast-paced environments with entities at all levels. I find that I particularly thrive under pressure with tight deadlines.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
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