Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

Technology Software Quality Management Testing Automation

Project & PMO Management Agile Development DevOps Change Management

         Offer substantial project and program management experience with the ability to define requirements, coordinate cost-effective resources, and facilitate delivery within timeline, scope, and budget constraints.

         Excel at seamlessly interfacing with key stakeholders to drive forward-moving efforts and support continuous quality improvement.

         15+ years of achievement-rich experience in leading, directing, and developing cohesive teams.

         Exceptional talents in healthcare sector with specialization in rapid delivery, test automation, Agile testing, Scrum processes, and implementing cutting-edge SDLC tools to expedite release cycle through automation.

         Adept at leading collaborative teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations; possess considerable software expertise in payer and TPA markets.

         Skilled in risk management, strategic planning, vendor relations, team motivation, mentoring, change management, automation testing, and building automation frameworks.

         Specialized in leading PMO with Agile implementation and quality management, and led successful rollout of scale Agile, DevOps, and automation in both healthcare and financial industries.

         Experience creating and implementing corporate-wide Agile automation strategies and standards while unifying multiple teams throughout US and on a global scale.

E-Trade Financial Corporation, 2013 to 2017

Head of PMO and Quality

         Reporting directly to CTO, steered major initiatives including transformation to Agile from Waterfall, quality improvements, SDLC processes, metrics, and training.

         Championed migration projects following acquisitions of Optionhouse (2016) and Trademonster (2015); completed both transitions within six months with zero downtime.

         Built over 5,000 automation tests to facilitate migration data testing with a focus on quality and efficiency.

         Methodically instituted Selenuim framework for browser tests along with Appium for both Android and IOS software releases.

         Performed staff training and mentoring to consistently result in high-quality software deliverables.

         Controlled project budgets throughout brokerage division and partnered with Finance in administering both inhouse and offshore resources.

         Introduced Community of Practice around Agile transformation with key team members to result in enterprise SDLC workflow which enhanced accuracy, traceability, and accountability.

         Created and helmed enterprise training programs for new processes and tools within development area which expedited release time by 30%.

         Defined key performance metrics to meticulously monitor investments and projects throughout company.

         Evaluated and selected offshore vendors to cost-effectively manage regression automation testing.

         Collaborated with development teams in training and rolling out SDLC processes for metrics tracking via key performance indicators.

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Trizetto Corporation, 2006 to 2013

Head of Quality and Operations Solutions Associate-QoS 2012 to 2013

         Spearheaded all company projects and guided enterprise quality management practices including developing and rolling out automation test frameworks and services.

         Shepherded SDLC tools team in customizing solution to align with enterprise Agile direction for Scrum and Kanban methodologies.

         Requested by HP to become a design partner for new HP Agile Manager tool, and interviewed by HP on best practices pertaining to enterprise Agile.

         Drastically increased test coverage across all company products by 200% which lowered external defects within product suite from 20% to 5% in one year.

         Pioneered enterprise Agile requirement system to save company $1.5M+ in SLA charges by customers.

         Invited to speak at HP Discover in Las Vegas on effective development processes in Agile Manager.

         Published in Automated Testing Institute Magazine: Testing Tsunami-Testing Software for Healthcare Payer Market in August 2013.

         Featured in quality-related healthcare video, How a Healthcare Software Company Evolved to Agile .

         Featured in 2013 podcast on quality and processes: Efficiency for Healthcare Payor Software .

Associate Vice President of Enterprise Quality Management 2009 to 2011

         Created strategies and standards to amalgamate eight product QA teams comprising 70 testers.

         Orchestrated product releases and change packages according to strict quality certification standards.

         Founded PCOE (Performance Center of Excellence), and ACOE (Automated Center of Excellence) teams and charged with defining new engineering roles such as code profilers, SDET, and test designers.

         Nominated each year in role for Circle of Distinction for ranking among top 5% of personnel company-wide.

         Rated top Leadership Effective Score Manager for four consecutive years (2009, 2010, 2011, 2012).

         Trained, mentored, and coached approximately 300 QA employees to obtain ISTQB certification.

         Recipient of Pyramid Award for demonstrating Excellence in Quality and Release Management .

Director of Quality Release Management 2007 to 2009

         Directed teams in Texas and Illinois, and integrated offshore resources from India and Mexico.

         Steered critical quality initiatives encompassing ICD9 to ICD10 compatibility and 5010 readiness.

         Winner of Outstanding Employee Award for establishing performance automation testing framework.

Manager of Quality Assurance 2006 to 2007

         Trained, mentored, and led QA team in automation, performance testing, and test design efforts.

         Partnered with Senior VP in selecting automation and performance tools for multiple development centers across US with budget of $1M, and formally awarded for successful automation rollout.

Syntellect (formerly Apropos Technology), 2001 to 2006

Manager of Quality Assurance

         Managed, mentored, and motivated QA team while concurrently functioning as automation engineer.

         Introduced company s first automation test suite comprising 500 manual processes to accelerate release rollouts from 10 weeks to three weeks, generating $500K in annual savings.

         Winner of 2002 Top Quality Award and 2004 CTO Recognition Award for Increasing Productivity.

Prior Background:

Lead of Quality Assurance, HP (formerly 3Com), 2000 to 2001

Developer / Automation Engineer, Nortel Networks, 1995 to 1999

BA in Management Information Systems, Honors (magna cum laude), University of Ottawa, Ontario

Certifications:

FINRA Series 99; Executive Management, TriZetto; Project Management for Executives, TriZetto; 3-Tier Leadership, 3Com University; Test Automation, HP; Oracle Enterprise Testing Certification, Nortel