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Yyyyyy x. yyyyyy



Results-driven Professional seeking a rewarding career opportunity in human resources.




  • Strong organizational, interpersonal and leadership skills.
  • Demonstrated ability to perform independently and as a team contributor.
  • In-depth knowledge of the automotive industry obtained throughout 10 years of hands-on experience.
  • Excellent analytical problem-solving skills with a proven track record of meeting timelines and exceeding expectations.
  • Bilingual in Spanish and English.




  Attention to Detail

   Automotive Industry Knowledge

  Organizational Management

   Relationship Building

  Written & Oral Communication

  Data Analysis




North Park Lexus of San Antonio, San Antonio, TX 2007-Present

Consultant (2012-Present)

  • Demonstrate strong interpersonal communication skills throughout daily interactions with customers; deliver high quality customer service.
  • Utilize excellent organizational abilities to compile data and analyze financial information.
  • Ensure on-time completion of tasks in a deadline driven environment.
  • Identify customer needs and make knowledge based vehicle recommendations to ensure satisfaction.
  • Continually receive recognition for top notch customer service and generating referrals.

Sales Assistant (2011-2012)

  • Provided direct support to Master Certified Consultant.
  • Utilized highly effective sales strategies to assist Lead Salesperson to regain #1 recognition.
  • Assisted in identifying client needs and making knowledge based recommendations to promote appropriate vehicles.
  • Heavily involved in all phases of sales cycle; conducted thorough follow up to ensure satisfaction.

Head Valet (2009-2011) | Service Valet (2007-2009)

  • Received merit based promotion due to strong leadership abilities.
  • Exemplified strong customer service and interpersonal skills throughout daily interactions.
  • Ensured on-time completion of tasks; collaborated extensively with team members to increase efficiency.
  • Provided critical support to Service Advisors.
  • Implemented various tactics to enhance overall customer experience.


Education & Professional Development


Bachelor Degree in Business Administration, UTSA, San Antonio, TX; 2011

Lexus Commitment to Perfection Tests, San Antonio, Dallas, Houston, TX; 2011-2017

Master Certified Sales Associate | Senior Certified Sales Associate | Certified Sales Consultant

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