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Yyyyyy x. yyyyyy

310 Lookout Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced Medical Assistant with several years of experience in high-stress environments along with an impressive educational background which includes a Bachelor s Degree in Nursing (May 2017). Experienced in assisting Physicians with medical procedures, obtaining patient vital signs, and managing patient medical charts.. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, patients, and members of the community.


Key Competencies


         Medical Assisting

         Medical Chart Management

         Obtaining Vital Signs

         Patient Coaching/Guidance

         Oral/Written Communication


         ICD-9/CPT Coding & Billing

         Medical Terminology

         McKesson/H-DOX EMR Software

         Completing Intake Interviews

         Bilingual, English/Spanish


         Process Improvement

         Attention to Detail

         Equipment Sterilization

         Sterile/Non-Sterile Dressings

         Complex Problem Solving




Bachelor of Science, Nursing, Fairleigh Dickinson University, Teaneck, NJ (May 2017)

Member, Sigma Theta Tau International Honor Society-Epsilon Rho Chapter

Associate s in Science, Bergen Community College, Paramus, NJ

Certified Medical Billing and Coding, Lincoln Technical Institute, Paramus, NJ


Professional Experience

Bergen Laparoscopy & Bariatric Associates LLC, Englewood, NJ June 2006-Present

Patient Service Representative/Medical Assistant

  Direct day to day administrative and medical operations within a fast-paced medical office environment with a focus on increasing patient satisfaction levels

  Facilitate the scheduling of bariatric procedures for up to 30 surgical patients per week, manage the creation of patient medical charts, and verify patient insurance coverage

  Utilize superior communication abilities in order to maintain positive rapport with patients and provide guidance related to discharge/recovery plans

  Assist both Nurses and Physicians with in-office medical treatments, obtain patient vital signs, complete intake interviews, and handle sterile/non-sterile dressing changes

  Play a lead role in assigning appropriate ICD-9 medical codes and CPT-4 codes for services in addition to completing charge reviews, claim submissions, and patient statement generation

  Ensure standard operating procedures were consistently adhered to within the office along with obtaining lab testing reports and providing referrals to patients as needed


Washington Mutual Bank, Haledon, NJ June 2003-June 2006


  • Coordinated financial operations within a successful retail banking branch which included making product specific suggestions in addition to processing customer transactions
  • Maintained a significant knowledge of financial product offerings, participated in community focused business development events, and diffused escalated customer service situations




Emergency Medical Technician (EMS ID#611759), 2014-Present

BLS Healthcare Provider, American Heart Association, 2011-Present

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