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Yyyyyy x. yyyyyy

3833 Morgan St., #3B Xxxxxx, XXXXXX xxxxxx

Summary of Qualifications


  Accomplished management leader with a work history of consistently exceedxxxxxxg performance goals.

  Promoted to positions of greater responsibility at two different companies for stellar results-achieved.

  Excellent people skills, with the ability to traxxxxxx, mentor and coach a diverse team of associates.

  Outstandxxxxxxg ability to gaxxxxxx the trust, confidence and respect of colleagues and customers.

  Proactively identified and resolved problems xxxxxx order to maxxxxxxtaxxxxxx customer loyalty.

  Solid time management, attention to detail and organizational skills, xxxxxxcludxxxxxxg prioritizxxxxxxg tasks.

Areas of Expertise


> New Busxxxxxxess Development > Team Management > Merchandisxxxxxxg

> Customer Service > Staff Traxxxxxxxxxxxxg > Xxxxxxventory Control

Work Experience

Huntxxxxxxgton National Bank Niles, MI Dec. 2014-Present

Branch Relationship Banker

  Build and maxxxxxxtaxxxxxx positive relationships with prospective and existxxxxxxg customers, as well as colleagues.

  Assist clients with openxxxxxxg new accounts or answerxxxxxxg their questions about bank products and services.

  Help customers with the completion of an application to secure a loan.

  Refer clients to xxxxxxvestment representatives and mortgage loan officers as needed.

Coach Mishawaka, XXXXXX Apr. 2011-Dec. 2014

Assistant Manager (June 2012-Dec. 2014)

  Showcased strong leadership skills while managxxxxxxg a diverse team of employees.

  Motivated staff to maximize their potential and meet or exceed sales objectives.

  Traxxxxxxed personnel on best practices of operations, sales, customer service and visual merchandisxxxxxxg.

  Xxxxxxterviewed candidates for employment opportunities and hired associates that were an ideal fit.


Sales Associate (Apr. 2011-June 2012)

  Gaxxxxxxed the trust, confidence and respect of clientele by understandxxxxxxg their specific needs.

  Educated clients about a wide variety of products and services.


The Body Shop Mishawaka, XXXXXX July 2010-Apr. 2011

Assistant Manager

  Mentored, motivated and coached team members to build and grow relationships with customers.

  Managed all aspects of retail store operations, xxxxxxcludxxxxxxg sales, customer service and visual merchandisxxxxxxg.


Sales Associate

  Persuaded customers to make purchases and educated shoppers about specials and promotions.


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