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YYYYYY X. YYYYYY
0000 xxxxxx xxxx , xxxx , xxxxx 00000 260-760-8211 abc@xyz.com
Summary of Qualifications
Award-winning management leader with a consistent, proven track record of achievement.
Promoted to positions of greater responsibility for consistently exceeding performance objectives.
Stellar listening, verbal communication and interpersonal skills to build, train and lead teams.
Proactively identified and resolved problems in real time and implemented favorable solutions.
Proficient with Microsoft Outlook, Word, Excel and PowerPoint.
Areas of Expertise
- Team Building/Leadership - Staff Management/Training - Operations Management
- Strategic Planning - Facility & Logistics Management - Loss Prevention/Audits
- Report Writing - Policies & Procedures - Research
- Budgeting/Forecasting - Customer Relations - Inventory Control
Professional Experience
Nick s Wine and Martini Bar Fort Wayne, IN Mar. 2015-Present
Dining Room Manager (Aug. 2015-Present)
Bartender (May 2015-Aug. 2015)
Server (Mar. 2015-May 2015)
Demonstrate strong people skills mentor, train and coach staff on best practices of customer service.
Showcase strong organizational and logistics skills to plan company events to generate additional sales.
Pace Chevrolet Huntington, IN June 2014-Feb. 2015
Sales Representative
Earned the Top Salesman Award and other recognition for consistently exceeding performance goals.
Wal-Mart Fort Wayne, IN 2008-June 2014
Assistant Store Manager (2012-2014)
Awarded Employee of the Month honors on two separate occasions for exceptional performance.
Led more than 10 employees, including managing inventory control and the performance of cashiers.
Generated daily reports regarding sales forecasts and product management.
Asset Protection Manager (2009-2012)
Worked with law enforcement to apprehend suspects for allegedly shoplifting or committing crimes.
Determined training methods to educate associates on loss prevention and shrink prevention practices.
Identified employees or customers that were shoplifting, including securing confessions.
Asset Protection Associate (2008-2009)
Helped reduce company losses by creating and executing strategies to prevent shoplifting.
Previously:
Manager, Paint Department, Ace Hardware Fort Wayne, IN 2007-2008
Loss Prevention Detective, Meijer 2001-2005
Education
Bachelor of Arts (BA), Business Management, Indiana Institute of Technology; earned 2010 (3.5 GPA)
Wicklander Certified for shoplifting interrogations with employees involved in theft
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