- 536 Jenkins Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 20 years providing high-performance sales support, customer service, and operations management in the retail and transport industries. I am currently with Save-A-Lot Food Stores in Earth City, MO as Transportation Manager Williamsport, MD Distribution Center. Prior to this, I was with Modern Transportation Services in Sewickley, PA as its Director of Operations following a tenure as Terminal Manager Hagerstown, MD Terminal. For more details, please take a moment to go through my resum .

In leveraging my business-aware managerial and administrative competencies, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable people-centric and results-driven leadership excellence. Along the way, I also offer my social and interpersonal communication skills that help build relationships with the people I work with, including clients, senior management, and industry professionals that bring in repeat business, create a market-focused reputation, and foster a harmonious and collaborative work engagements with colleagues and subordinates in achieving shared commitments.

I am confident that my experience and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your management team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 536 Jenkins Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Transportation Manager (Tampa, FL)

Qualifications Profile

    Self-assured, dynamic, and results-driven management professional with more than 20 years providing high-performance sales support, customer service, and operations management in the retail and transport industries.

-    Proven dedication to sales and operations excellence, reducing costs by 18%, expanding markets, turning around moribund departments, restoring client confidence, and authoring SOPs that bring cost and quality advantages that grow the business in highly competitive markets.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    B2B/B2C Sales Administration

    Distribution/Channel Sales

    Customer Service Management

Operations Management

    Strategic Planning & Execution

    New Business Development

    Safety & Security Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Concurrent Project Management

Administration

    Policies & Regulatory Compliance

    Staff Supervision & Training

    Records & Document Management

Technical

    Onboard (ELD) Technology

    Apps: PeopleNet, Vorad & GreenRoad

    Office Tools: MS Office (Word, Excel, & PowerPoint) & MS Project

Professional Experience

Save-A-Lot Food Stores Earth City, MO

    Provide strategic and tactical directions in managing the transportation department serve 120 stores in the Mid-Atlantic region, leveraging extensive trucking background that turned around a non-performing department, eliminating 10 extra Ryder rental units by using key control, effective scheduling, and heightened driver accountability, while increasing backhaul revenue from $275,000 to $325,000 per period in FY16.

    Oversee process improvements using onboard computers, training new transportation managers in 2016, executing a safety program for all private fleets using web-based software, ensuring DOT compliance and reducing toll costs overall by 18% by changing from NJ EZPass to BestPass.

    Completely revamped the hiring process in 2015, rewrote all transportation related SOP s, completing 30 of the 50 SOP s to date, while increasing accountability for log violations and compliance with DOT rules and regulations.

Modern Transportation Services Sewickley, PA

    Expanded assigned territory in 2013 from the Mid-Atlantic to the eastern US overseeing 11 locations (Savanah, GA, Newnan, GA, Anderson, SC, Sanford, NC, Richmond, VA, Hagerstown, MD, Charleston, XXXXXX, Clearfield, PA, Saddlebrook, NJ, Lima, OH, & Pikeville, KY), ensuring safety compliance of all terminals.

    Authored terminal-specific SOPs and conducted safety audits that included: log compliance, maintenance records, driver files, hiring, CSA score, SOP compliance, documenting all service failures and safety violations, reporting directly to the VP of operations and the president of Modern Transportation.

    Managed start-up operations of a silica hauling lane with Guardian Glass in 2013, collaborating with the VP of Sales and Marketing in generating over $1.5M in sales revenue per year, targeting business start-ups in PA, OH, XXXXXX, KY, SC, GA and NJ, staffing and training terminal managers and drivers in new sites, and placing securing locations that strategically ensured zero out-of-route miles.

    Oversaw start-up operations of the Emmetsburg, MD terminal in 2012, working with the VP of Sales and Marketing to grow the business involving 1 terminal manager, 2 assistant managers and several dispatchers handling the movement of equipment using 70 trailers and 25 tractors.

    Reorganized 3 terminals: Anderson, SC, Sanford, NC and Savannah, GA, restoring relations with 3 major clients the loss of which could have impacted the bottomline with a negative $5M in annual revenues.

    Achieved the best safety record company-wide for 8 years, while placing in the top 5 of the most profitable terminals out of 24 terminals for 14 consecutive years.

    Acquired new business with PPG, Anchor Glass & US Silica through strategic relationship building and high-value customer services, while leading safety initiatives including implementation of PeopleNet, Vorad and GreenRoad.

Education

Theology, Mid-Atlantic Baptist Institution