Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Details-Centric Professional Committed to Exceeding Project Goals While Driving Transformative Change

IT Operations Management ￨ Multi-Project Management ￨ Desktop Support ￨ Resource Allocation

Data Management / Warehousing ￨ IT Business Analysis ￨ Strategic Planning ￨ IT Trends Tracking

Network / Server Administration ￨ Cost-Effective Budget Control ￨ Process Optimization ￨ Compliance

Dynamic IT Specialist who quickly resolves complex IT project challenges and adapts to evolving scenarios to reach high productivity levels and ensure seamless processes. Out-of-the-Box Thinker who offers proven experience in the competitive Oil & Gas sector while thriving in high-pressure, fast-paced IT environments. Visionary Professional who exhibits solutions-centric critical thinking for insightful, change-driven results. Excellent Communicator who develops beneficial relationships with decision-makers, IT teams, vendors, and customers. Top Performer who received special recognition from the CIO of ConocoPhillips for contributions on Business Analyst s Excellence Initiative, as well as special recognition from the Manager of Lower 48 IT for superior work performance that led to the establishment of principled Core Values for the Lower 48 IT organization.

IT Lead MCBU Integrated Operations, Houston, XXXXXX (2015 2016)

Capitalized on the opportunity to manage forward-thinking IT projects, services, and resources to support a Mid-Continent Business Unit (MCBU) Integrated Operations Program embedded in the business. Initiated projects and enhancement solutions to deliver optimal business value, including for such efforts as a Drilling Performance Dashboard, Chemical Data Interface and Reporting, and Competitor Database. Cost-effectively managed IT resources for the Mid-Continent IO team, along with coordinating services and resources from Enterprise IT and managing vendor resources and services in the delivery of Integrated Operations program objectives.

  Delivered Business Data via integration with key Data Warehouses and Visualizations.

  Provided information through BI Analytics to make business decision quickly and effectively.

  Ensured delivery of IT Projects and Services to help Business Units deliver value in an Agile manor.

Supervisor L48 IT ￨ Business Analysis & Project Management, Houston, XXXXXX (2013 2015)

Strategically steered a team of 7 business analysts and 6 project managers for the Lower 48 Business Unit to deliver projects and enhancements while serving as a Portfolio Manager for the Lower 48 s IT $14-million capital and $8-million expense projects. Directed development and implementation of a Project Approval Governance Process for the Lower 48 IT Leadership Team to approve and track project expenditures in the Business Unit.

  Successfully streamlined processes for more efficient and effective execution of projects.

  Ultimately led to development of a Business Analyst Playbook for Lower 48 Business Analysts.

  Managed and mentored project managers and business analysts to deliver 50 projects annually.

  Continually ensured proper governance and processes were adhered to for delivery excellence.

  Led projects for Windows 7 and R5000 implementations, as well as Reserves Systems replacement.

Supervisor L48 IT ￨ E&P Applications & Data, Houston, XXXXXX (2012 2013)

Utilized broad scope of industry knowledge toward training, mentoring, and managing a solutions-focused team of 25 application and data analysts in supporting Lower 48 applications / data for Lower 48 Business Unit. Led applications support encompassing Geospatial Services, Well Lifecycle Management, Wellview, Petra, and OFM.

  Developed an Electronic Document Management Playbook governing L48 Business Unit.

  Effectively delivered support through streamlined processes following defined governance.

  Successfully led valuable efforts to improve response and recovery times for issues and requests.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Supervisor L48 ￨ HQ E&P Data, Houston, XXXXXX (2010 2012)

Maximized operations success by managing a team of data analysts in providing subsurface data support to Lower 48 and Headquarters data end users to ensure streamlined processes for expanded support beyond a typical customer base. Leveraged processes and resources to deliver value to Business Units requiring key needs.

  Enhanced overall customer satisfaction with actively improved critical services offered.

  Managed an Application Lifecycle Management Project Portfolio with $12 million in capital.

  Initiated a plan to optimize Help Desk queues across multiple locations from Alaska to Xxxxxx.

  Supported R5000 implementation, Petrel implementation, and iPoint implementation of E&P dataside.

Supervisor Transportation IT, Bartlesville, OK (2007 2010)

Led targeted decision-making among a team of application analysts who supported COP Pipeline company, Truck and Rail, and Marine businesses. Directed a team of 10 developers / analysts in meeting and / or exceeding objectives while developing processes to support financial systems to pass annual audits per SOX regulations.

  Successfully implemented VSAT communications on Marine vessels.

  Significantly improved cost, effectiveness, and crew morale across 5 vessels.

  Spearheaded RFP / Q process for selecting and implementing VSAT equipment.

  Emphasized delivery of reliable 24x7 support on DOT and FERC-regulated systems.

  Led Application Lifecycle Management portfolio, and met with management to govern processes.

Supervisor Refining Capital Projects, Ponca City, OK (2003 2007)

Drove capital project success by leading a details-centric team of project managers and developers providing support for 12 ConocoPhillips U.S. refineries. Delivered capital projects to customers to promote ongoing value. Demonstrated experience with Agile and Waterfall project methodologies to deliver value based on needs.

  Project-led Refining Operations Dashboard, Refinery Scheduling Tool, and Orion forecasting tool.

  Delivered cross-refinery efforts while liaising among corporate management to leverage solutions.

  Collaborated with vendor engagements to evaluate solutions through proposals to implementations.

IT Site Lead, Ferndale, WA (2001 2003)

Led IT initiatives for a Ferndale Refinery as the single point-of-contact for refinery management on all IT matters.

  Transitioned legacy financial systems to SAP with infrastructure upgrades.

  Ensured continuing compliance with up-to-date ConocoPhillips IT standards.

Master of Business Administration (Technology Management Emphasis)

Bachelor of Science in Information Technology

Associate of Science in Computer Information Systems

Honorably Discharged, United States Navy

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in IT Operations Management, Multi-Project Management, Data Management / Warehousing, Network / Server Administration, and Desktop Support. I am also well-versed in Team Building / Training, IT Business Analysis, Strategic Planning, Trends Tracking, Resource Allocation, Process Optimization, Change Management, and Compliance, among other areas.

To complement this experience, please note that I hold a Master of Business Administration (Technology Management Emphasis) and a Bachelor of Science in Information Technology from the University of Phoenix. I also attained an Associate of Science in Computer Information Systems from Skagit Valley College.

Recently, as an IT Lead for ConocoPhillips, I successfully managed forward-thinking IT projects, services, and resources to support a Mid-Continent Business Unit (MCBU) Integrated Operations Program embedded within the business. Within this role, I proactively initiated projects and enhancement solutions to deliver optimal business value, including for such efforts as a Drilling Performance Dashboard, Chemical Data Interface and Reporting, and a Competitor Database. I also cost-effectively managed IT resources for the Mid-Continent IO team, along with coordinating services and resources from Enterprise IT and managing vendor resources and services in the delivery of Integrated Operations program objectives.

A sample of my accomplishments included:

  Delivering Business Data via integration with key Data Warehouses and Visualizations.

  Providing information through BI Analytics to make business decision quickly and effectively.

  Ensuring delivery of IT Projects and Services to help Business Units deliver value in an Agile manner.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy