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Detail oriented Professional with 10 years of administrative, quality control and business development experience.
Possesses strong interpersonal and leadership skills; experienced in training team members on best practices.
Well versed in reviewing data for discrepancies and developing solutions to ensure resolution.
Proven ability to perform independently or as a team contributor; continually recognized for meeting and exceeding expectations.
Attention to Detail
Software House International (SHI), Piscataway, NJ 2013-Present
Cisco Programs Specialist
Utilize strong system knowledge to resolve inquiries, drive business development and enter deal registrations.
Implement effective strategies and promotions to increase company pricing margin.
Conduct thorough follow up on Cisco opportunities.
Participated in migration from MS Outlook to Zendesk.
Software House International (SHI), Piscataway, NJ 2008-2013
Data Integrity Team
Demonstrated a strong attention to detail while ensuring quality throughout all data operations in a fast-paced environment.
Thoroughly review databases for discrepancies; validate information when necessary.
Maintained adherence to company policies and guidelines.
Obtained in depth knowledge of internal systems, as well as data creation.
Software House International (SHI), Piscataway, NJ 2007-2008
Inside Sales Manager
Served as Account Manager for 15 academic accounts; overseeing all facets of pricing, order entry and internal programs/systems.
Demonstrated strong communication skills while providing high level of customer service and maintaining positive client relationships.
Maintained open lines of communication between customers and internal business groups.
Bachelor of Arts in Business Administration & Management, College of St. Elizabeth, Morristown, NJ; 2007
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