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YYYYYY X. YYYYYY

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com

 

Summary of Qualifications

 

  Administrative and clerical professional with a consistent, proven track record of exceeding job goals.

  Excellent listening, verbal communication, oral presentation and interpersonal skills.

  Strong writing skills to draft correspondence such as reports, emails or posts, including for websites.

  Proficient with Microsoft Office Suite; WordPress; InfusionSoft; Agenda Maker; Optiview; and Naviline.

  Knowledgeable of social media marketing platforms like Facebook and others.

  Strong time management, attention to detail and organizational skills, including prioritizing tasks.

  Experience working well on tight deadlines, including independently or as part of a team.

Education

 

Associate of Arts (AA), Broward College; currently enrolled and expected to earn in May 2018

Work and Volunteer History

 

Telecommunicator, West Palm Beach Police Department West Palm Beach, FL Sept. 2015-Nov. 2015

  Answered incoming emergency and non-emergency telephone calls in a polite and friendly manner.

  Immediately determined the nature and location of the telephone call in order to prioritize accordingly.

  Maintained patience, poise and professionalism at all times, as well as calmness, diplomacy and tact.

  Accurately inputted data into a computer dealing with emergency and non-emergency situations.

  Showcased a proven ability to exercise sound judgment and work well independently without supervision.

 

Clerical Assistant, Lake Worth City Clerk Office Lake Worth, FL Nov. 2014-Sept. 2015

  Answered incoming telephone calls via a multi-line system, including routing calls to intended parties.

  Demonstrated excellent people skills to help recruit more than 30 volunteers for an upcoming election.

  Prepared for commission meetings and also organized and led all poll workers on Election Day.

  Drafted agendas for meetings and distributed to city commissioners.

  Created purchase requisitions to pay for invoices and ordered supplies.

 

Personal Assistant/Office Assistant, Boost Blog Traffic West Palm Beach, FL Sept. 2013-May 2014

  Completed a wide variety of administrative tasks, including answering incoming telephone calls to schedule appointments or resolve concerns from students.

  Displayed strong writing and organizational skills to generate reports for managers.

  Oversaw the Facebook page, including creating custom images to engage with key stakeholders.

 

Volunteer, Palm Beach County Courthouse West Palm Beach, FL June 2011-Aug. 2011

  Contributed to the Tax Deeds & Foreclosures Deparment, completing routine data entry functions.

  Maintained and updated computer files and retrieved and delivered requested court files court.

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