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Yyyyyy x. yyyyyy
2131 South 71st Street-Kansas City, KS 66106 abc@xyz.com
Co-Manager / Manager
Profile
Offering over 20 years experience in retail industry, with expertise in steering broad areas of operation spanning product management, including purchasing, merchandising, marketing, advertising, pricing, and inventory control, through customer service, relationship building, trend analysis, multi-store staff training, corporate relations, invoicing, office administration, and technology rollouts/implementations
Excel in strategically prioritizing, coordinating and managing workflow/operations to optimize use of resources, boost productivity and efficiency, control costs, and maximize bottom-line sales and profits
Customer-focused, service-oriented professional, with consistent commitment to maximizing satisfaction, loyalty and retention; strong volunteer/community services background
Motivating leader equally effective in management, independent and collaborative roles
Career Track
Hy-Vee, Inc. 1995-Present
Product Manager, Kansas City; 2008-present
Have progressed to steer full-scope product management operations spanning purchasing, merchandising and inventory control through advertising, invoicing and office administration
Actively consult with corporate office on daily business to address critical taxability and food stamp laws, food safety and recall issues and related matters
Training Supervisor, Kansas City/Des Moines; 2008
Recruited to facilitate corporate training initiatives, successfully delivering trainings to 2-3 stores weekly on new software program
Collaborated in spearheading new software rollout, actively contacting stores daily regarding scheduled upcoming trainings as well as delivering ongoing post-implementation support; efficiently managed inbound phone and email communications for employee support center
Effectively maintained contact with offices and relayed critical information to corporate staff and software developers on technology issues and future software update needs
Office Manager, Jefferson City/Kansas City; 1995-2008
Successfully supervised all buying, pricing, advertising, and administrative functions of office as well as responded to customer requests and built/maintained customer relations
Closely monitored and maintained current knowledge of competitor marketing, advertising and pricing strategies to capitalize on opportunities for boosting target market reach, driving sales and maximizing leveraging
Education
Business Major, SMSU; 2 years
Community Involvement/Leadership
Fundraiser, Hy-Vee, Inc.; plan, coordinate and steer store fundraising initiatives benefiting
various city-wide charitable organizations spanning churches, missions, pet shelters, and schools
Member/Volunteer; wide range of community-focused initiatives through local church
Volunteer; travel 2+ times annually to third world countries providing field missionary support
Volunteer; Kansas City Rescue Mission
Volunteer; one-on-one reading with local school children to boost reading skills
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