• Results-driven Professional possessing 20+ years of experience in technical sales and applications engineering.
• In depth knowledge of CNC programming, CNC applications and cutting / machine tools; experienced in conducting detailed demos to promote sales and complete troubleshooting.
• Proven ability to identify client needs and recommend individualized solutions to ensure fulfillment; skilled in conducting in-depth post-sale training on equipment.
• Dynamic organizational skills, key to effective managing purchasing and scheduling operations.
• Well versed in SPC, GD&T, blueprint reading, inspection and time studies.

Close Quarters Tactical, LLC., Shelby Township, MI 2017-Present

Sales Representative / Armorer

• Utilize various sales strategies to identify client needs and make product recommendations within a fast-paced retail environment.
• Demonstrate strong product knowledge; rapidly resolve inquiries.
• Deliver high quality customer service throughout daily interactions.
• Demonstrate dedication to company success in concurrently supporting pro shop floor operations spanning firearm sales and customer service through range officer functions.

Jenoptik Industrial Metrology, Rochester Hills, MI 2013-2015

Product Specialist / Applications Engineer

• Leveraged strong knowledge of CNC machining to ensure achievement of productivity goals.
• Conducted in depth presentations for prospective customers; resolved inquiries and made knowledge based recommendations.
• Conducted on-site training and technical support.
• Successfully identified solutions for CNC machines in regard to form measurement and surface finish.

Comau Automation Group, Southfield, MI 2013

After Sales Spare Parts Specialist

• Provided high quality service to customers throughout entire sales process, ranging from quoting through post-sale follow up.
• Demonstrated excellent organizational skills while reviewing tracking and managing scheduling.

Industrial Control Repair (ICR Services), Warren, MI 2011-2013

Robotic Field Service & Technical Training Sales Representative

• Utilized top notch business development skills to grow existing client base and increase sales revenue.
• Promoted sale of robotics, CNC and automation field service.
• Used strong communication skills to maintain positive relationships with high profile accounts, including Ford, Chrysler, GM, Honda and Toyota.

Saacke North America, Mooresville, NC 2007-2010

CNC Sales & Applications Engineer

• Implemented innovative strategies to boost sale of machine tools.
• Used strong product knowledge to complete installations, perform in-depth training and troubleshoot issues.
• Streamlined process improvement initiatives, resulting in significant increases in efficiency throughout daily operations.
• Strategically facilitated all aspects of IMTS shows, including planning, operations, setup and teardown.

Previous Positions:

HBW & CPR Mortgage Group, Troy, MI; Insurance, Investment & Mortgage Broker 2004-2007

Primerica Financial Services, Southfield, MI; Financial Services Sales Representative 2003-2004

MetLife Financial Services, Troy, MI; Financial Services and Insurance Sales Representative 2001-2002

Internal Sales Unimerco Inc, Ann Arbor, MI; Cutting Tool Engineer 1999-2001

Paul Marino Gages Inc, Warren, MI; CNC Programmer and Operator 1999

Prime Technology, Southfield, MI; CNC Applications Engineer 1998-1999

Anca Inc, Farmington Hills, MI; CNC Applications Engineer 1997-1998

Progressive Tool, Southfield, MI; CNC Machinist 1997

RFM Inc, Brighton, MI; Tool Maker / CNC Machinist 1993-1997

Aviation Electronics Technician, United States Navy

Life, Accident & Health Insurance Licenses

Series 6 & 63 Licenses

High School Diploma, Lake Orion High School, Lake Orion, MI