Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx abc@xyz.com

Versatile Investigator and proactive CPP and CFE eager to contribute comprehensive research and analysis background toward actively supporting the employer in optimizing performance.

Profile

• Dedicated Investigator offering 18+ years of progressive experience in global security, risk mitigation, fraud investigations, and financial and white-collar crimes, and who is seeking Reid Certified Interrogator credentials.
• Proven background in surveillance investigation, fraud analysis, community education, and theft prevention.
• Master s Degree in Applied Criminology Graduate who is capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high-quality, diplomatic client services interaction.
• Adept at blending strategic decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• Dynamic communication, analysis, research, multi-tasking, and client management skills.

Professional Experience

Global Security Advisor Capital One Bank 2011 Present

• Capitalize on the opportunity to manage high-level event security for high-profile speakers and attendees (i.e. former President George Bush and First Lady Laura Bush, former Prime Minister David Cameron, Colin Powell).
• Deliver results-generating middle-level management of 25 Security Professionals through company s AUS vendor.
• Direct targeted security initiatives for safety emergencies and drills while continually maintaining safety and security protocols and ensuring core security features are operable and buildings are compliant with fire codes.
• Manage access control and respond to campus and bank branch events (i.e. robberies, burglaries, vandalism).
• Play a vital role in supporting internal LOB as necessary, including Human Resources and Associate Resources.

Private Investigator On and Off Paper 2009 2012

• Utilized extensive surveillance and investigative techniques in providing contract services to a variety of clients, including integrity surveillance investigation, fraud analysis, community education, and theft prevention.
• Performed skip tracing, background checks, audits, and delinquent account services in support of client goals.

Credit Analyst PFS Web 2010 2011

• Exhibited talent in managing broad scope of operations from analyzing internet credit purchases and credit card verifications to approving out-of-country transactions and determining advisability of granting purchase approval.

Researcher Arbitron 2010

• Actively collected a variety of demographic information, including tv/radio habits and telephone surveys, while also maintaining client confidentiality.

Member Service Specialist/Fraud Investigator Resource One Credit Union 1999 2009

• Coordinated and led investigations ranging from filing suspicious activity reports and interviewing claimants/witnesses to communicating with government agencies regarding critical action and testifying in court.
• Investigated 2,500+ fraud cases, recovered $3+ million in losses, and trained new hires in fraud prevention.

Additional Experience

Receptionist Delta Companies 2011

Tax Preparer Jackson Hewitt 2011

Customer Service Associate Neiman Marcus 2007 2009

Customer Service Associate Internal Revenue Service 1998 1999

Customer Service Associate Budget Reservation 1997 1998

Education & Professional Development

Master s Degree in Applied Criminology Texas A&M University Commerce 2013

Bachelor s Degree in Criminal Justice University of North Texas 1998

Reid Certified Interrogator (In Process)

Certified Protection Professional (CPP), ASIS International (Current, 2016)

Certified Fraud Examiner (CFE) (Current), Association Certified Fraud Examiners

Private Investigator A0000 xxxxxx xxxx , xxxx , xxxxx 000003, 2009 ▪ Member Service Certification, 2005 ▪ Basic Mediation Certification, 1998