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Yyyyyy x. yyyyyy

- 5585 Shepherds Pond Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Office/Business Management (Healthcare)


Qualifications Profile


    Self-assured and results-driven management professional with a growing real-world experience in providing high-performance business operations management covering back-office processes such as accounting, budgeting, IT support, office administration, and performance data analysis in the restaurant business.

-    Proven competence to execute new operating and administrative procedures to drive process efficiencies in budgeting, IT support, accounting & finance management, strategic planning support, inventory management, and resource management, while ensuring compliance with performance standards in office management..

-    Exceptional people management and interpersonal communication skills that win staff support and confidence in change management, and foster performance excellence and teamwork synergies in achieving shared commitments.

-    Detail-oriented analytical and methodical with critical thinking to strategize solutions in resolving professional relationship and complex work issues even under stress.

    Well-orxxxxxxnized and resourceful, with multitasking and prioritization skills that maximize limited office resources to achieve outstanding results.

    Multilingual in English, Russian & Farsi.


Professional Experience


Burton & Associates Office Operations Manager Aug 2012 Present

    Manage daily routine office operations, supervising and developing a team of 6 employees assigned to provide clerical and secretarial functions

Administration & Operations Management

    Assist Executive Director in creating annual orxxxxxxnizational budget, monitoring cash flow axxxxxxinst approved budgets, and contributing to the development and execution of orxxxxxxnizational strategies, policies and practices.

    Generate periodic and year-end reports, as well as other ad hoc reports upon request.

    Manage daily processing of accounts receivable and payables, including cash management.

    Provide administrative support, orxxxxxxnizing documents and files (printed and electronic), and assisting management in planning and executing office systems that include office supplies inventory systems.

    Monitor supplies inventory levels to ensure continuous availability of office consumables and supplies.

    Provide HR support in staff recruitment, training, and performance evaluation.

Process Improvement

    Analyze office processes, identifying areas for improvement, developing and implementing new office procedures to help achieve the orxxxxxxnization s mission, and supporting initiatives for expeditious management reporting, information flow, business processes, and orxxxxxxnizational planning.

    Develop, maintain and monitor all accounting systems and procedures including all pledges, billings and receipts, recommending improvements to several systems to achieve process efficiencies.

Office Maintenance

    Ensure continuous serviceability of office equipment for uninterrupted office productivity, overseeing in-house maintenance, and contracting with 3rd party service providers as needed in maintaining the office, repairing computers and equipment, and installing new equipment and applications for data security and office productivity.


Education & Credentials



B.A. in International Business/Management (2015)


A.A. in International Business (2012)


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