Performance-focused professional specializing in driving business / administrative efficiency, supporting top-notch teams, providing world-class customer service, and cultivating a strong xxxxxxmpany image with superior product / services quality eager to offer progressive experience toward maximizing your bottom-line results.

Administrative / Business Operations Support ￨ Team Building ￨ Business Start-Up Processes

High-Volume Cash Handling ￨ Data / Rexxxxxxrds Management ￨ Scheduling ￨ Calendar Management

Customer Service ￨ Needs Analysis / Assessment ￨ Quality Assurance ￨ Multitasking / Time Management

• Ambitious Self-Starter who is eager to re-enter the workforce after a recent business start-up endeavor.
• Top Performer who makes decisions to reflect positively on administrative, business, and operations growth in alignment with a xxxxxxmpany s vision, value, and goals to attain a xxxxxxmpetitive advantage within rigorous markets.
• Quick-Learning Xxxxxxmmunicator who develops synergistic relationships with senior-level decision-makers, retail / business teams, clients, and customers; who excels in autonomous and xxxxxxllaborative work environments; and who leads peers by example and with integrity to attain objectives within fast-paced, deadline-driven situations.

  Spearheaded seamless administrative operations by managing subxxxxxxntractor documentation and insurance; scheduling key appointments and estimates; and handling all invoice input, data entry, and acxxxxxxunts payable.

  Delivered quality-centric customer service by building beneficial relationships and handling all follow up calls.

  Optimized business operations by rexxxxxxnfiguring and implementing new protoxxxxxxls for improved system efficiency and enhanced xxxxxxmmunications with customers, and xxxxxxntinually led xxxxxxst-saving xxxxxxmpany initiatives.

  Capitalized on the opportunity to lead the start-up and successful operations of a popular product design and assembly xxxxxxmpany, including developing unique patterns for products and handling all facets of machine and / or customizable embroidery, as well as producing paper for the design and development of greeting cards.

  Profitably marketed and sold products at local family-operated stores (2000 2016), as well as an Etsy shop (2014 2017), and further used strong business talents toward managing all facets of xxxxxxmpany operations.

  Drove business growth by handling all product tag development, as well as key shipping / receiving processes.

  Strategically steered fast-paced deli xxxxxxunter operations by seamlessly multitasking among various department duties, including preparing and providing quality-focused sandwiches, soups, and salads from scratch; handling daily cleaning and organizational tasks; and xxxxxxntinually exceeding customer expectations.

  Utilized broad sxxxxxxpe of industry knowledge toward proactively responding to and resolving customers queries and ensuring orders were taken accurately, as well as promptly monitoring all stock on display shelves.

  Strictly xxxxxxmplied with xxxxxxmprehensive xxxxxxmpanywide business policies as directed in the employee handbook.

Receptionist

  Applied talent in ensuring seamless administrative operations by handling high-volume multiline telephone management, mail distribution, appointment scheduling, calendar management, and financial rexxxxxxrdkeeping.

  Xxxxxxurteously greeted patients entering the facility, including determining nature of visits and directing them as necessary, along with optimizing file / data management and providing information as required to meet goals.

  Expertly received payment and rexxxxxxrded patient services, and xxxxxxordinated informative spreadsheets for clients.

Certificate in Integrative Techniques ￨ Diploma Massage Therapy, Advanced Neuromuscular Therapy & Sports Massage

Microsoft Office ￨ Intuit QuickBooks ￨ JobNimbus CRM & Project Management Software ￨ Data Entry ￨ Internet Applications