Effective Leader supporting large-scale projects in fast-paced and high-stress environments within a variety of industries with a background in progressive data analysis roles. Experienced in working within cross-functional teams, monitoring project workflow/timelines, implementing strategies, and creating comprehensive technical documentation. Equipped with a keen ability to leverage skills in project management to introduce new tools for cost/time savings and efficiency improvements.

Proficient in: Visual Basic, VBA, Java, HTML, DHTML, CSS, XML, Javascript, ASP.Net, Adobe Flash, Adobe Dreamweaver, Visual Studio, SQL, Oracle 9i, PL/SQL, SSRS, and QlikView

Business Analysis Project/Program Management Resource Optimization Performance Management

Staff Management/Development Application Development Vendor Management Contract Negotiation

Streamlining Operations Requirements Analysis Strategy Development Training/Coaching

Change Management Technical Project Management Process Development/Deployment

• Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
• Play a lead role in creating customized reports based on key client data in addition to generating ad-hoc reports for various programs such as Vitality/Go365, health alerts, behavioral health, and the Health and Wellness Compass application
• Design and implement specialized reports on a monthly and/or quarterly basis, implement automated reporting systems, and assist with special projects

  Coordinated business development functions within the organization which included completing detailed research on potential contract opportunities with the United States government

  Utilized superior communication and interpersonal abilities to maintain positive relationships with Subject Matter Experts, Project Managers, and Writers

  Created detailed technical documentation used during business development training which included standard operating procedure manuals and basic quality control plans

  Oversaw various operations which included identifying specific project requirements, analyzing documentation, creating business process descriptions, and completing task and workflow analysis

  Reviewed and reconciled complex project issues, maintained positive communication with customers, and provided functional requirements, use cases, GUI, and screen/interface designs

  Worked effectively with end-users in order to define technical concepts in order to accurately document required system/application functionality

  Supported application development logistics on a contract basis which included identifying, troubleshooting, and correcting data errors during benefit enrollment periods

  Analyzed and corrected code using PL/SQL, identified root causes, and used either .Net or Java coding in order to complete software updates

Additional Professional Experience Includes: Web Developer, DecMedia LLC and Web Multimedia Director, ProMedia Group