- xxxxxx Cedarcreek Dr. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am pleased to send in my application in response to a job vacancy posting for the position of ________________. My resum is attached for your review and consideration.

What I offer is my Master s in Business Management and more than 10 years providing high-performance operations and safety management, staff development, & crew management for a rail transport company. I am currently with the CSX Corporation as a Terminal Trainmaster stationed in Xxxxxx, XXXXXX, following a tenure as Manger for Crew Calling at its Jacksonville, FL operations center, having gone through the ranks starting as a Freight Conductor in 2006. For more details, please take a moment to go through my resum .

In leveraging my managerial competencies in transport operations, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable people-centric and results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with the people I work with, including senior management, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.

I am confident that my education, experience, and personal strengths offer define me as a suitable candidate for the vacancy, one who can build a mutually rewarding career as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through any of my contact points in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- xxxxxx Cedarcreek Dr. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Operations Manager Logistics Manager

Qualifications Profile

    Self-assured, dynamic, and results-driven management professional with more than 10 years providing high-performance operations and safety management, and staffing & crew management for a rail transport company, and 16 years in the U.S. Military service.

-       Developed course content in conducting training sessions for work crews aimed at improving productivity, customer service, safety compliance, and process efficiencies.

-       Coordinated crewing and staffing complement to ensure strict compliance with rail transport schedules that create a satisfying experience for the riding public.

    Detail-oriented and well-organized, with analytical and methodical thinking to resolve work issues even under stress.

    Highly resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Effective interpersonal communication skills that transform workforce diversity into a teamwork advantage in achieving objectives and shared commitments.

Key Expertise

    Tactical & Operations Planning

    Rail Transport Operations

    Logistics Operations

    HR Management Support

    Safety Management

    Customer Service Management

    Total Quality Management

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

    Process/Workflow Improvement

    Productivity Improvement

    Concurrent Project Management

Technical

    Mainframe Systems

    ERP: Oracle & PeopleSoft

    Office Tools: MS Office

Professional Experience

CSX Corporation

    Provide tactical directions in managing work crews consisting of Train and Engine (T&E) employees, Clerks, and Yardmasters in completing daily work schedules and meeting objectives.

    Collaborate with Crew Management, Operations Center, Engineering, Mechanical, other terminal and field management personnel in supervising work crews and operations staff towards meeting daily goals on safety, service reliability, and cost containment.

    Develop and implement an aggressive safety action plan that ensured consistent compliance with safety regulations.

    Develop training materials and conduct annual training sessions on policies, procedures, and operations aimed at improving productivity, service quality, safety-consciousness, and efficiency.

    Managed regional operations on crewing deployment, representing the Crew Management department on system calls Process bids and awards for Brotherhood of Locomotive Engineers and Trainmen (BLET) and United Transportation Union (UTU) positions using the Electronic Bid System.

    Coordinated functions in hiring employees that included recruitment and screening of applicants, notification, document processing, and onboarding of new hires on companies polices and work expectations.

    Oversaw coach operations in accordance with schedules, providing QC inspection in railroad and coach maintenance and operations, while conducting training sessions to newly hired conductors on operating rules and safety regulations.

    Oversaw freight build-up, carriage, and manifesting on scheduled freight train operations.

    Built and assembled trains, bringing them to customer facilities and other terminals on time and as planned.

United States Army

Education

    Masters of Business Management, UNIVERSITY OF PHOENIX Ÿ Jacksonville, FL (2015)

    B.S. in History, COLUMBIA COLLEGE Ÿ Columbia, MO (2011)