Yyyyyy x. yyyyyy

Versatile, results-oriented Operations & Sales Leader with 15+ years of experience in leadership roles within a variety of industries. Advanced experience in leading customer service and sales operations logistics along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with internal/external teams.

Sales Operations Management Workflow/Process Improvement Customer Service/Support

Sales Strategy Decision Making/Planning Complex Problem Solving Strategy Development

Time Management Productivity/Efficiency Paceemakers, Electrophysiology & ICD Procedures

• Growth Achievement & Region of the Year (2013)
• Clinical Specialist of the Year (2013, 2014)
• Awarded Outstanding Teamwork Award (2012)
• Outstanding Clinical Specialist of the Year-Endovascular Eastern Area (2012)

• Direct day to day sales logistics within a fast-paced environment with a focus on increasing productivity, efficiency, and operational revenue
• Provide guidance to various medical professionals in regard to interventional peripheral plugs and interventional carotid procedures in addition to managing key client accounts within the territory
• Maintain an expert level knowledge of product launches and implementations, identify potential clients within the region, and diffuse escalated customer issues
• Successfully achieved 70% growth at University Hospital in Augusta, GA (2013) and 20% growth in North Okaloosa Medical in Florida (2013)
• Obtained 100% plan achievement and oversaw several key accounts which included an account valued at over $800K (Bay Medical Panama City)

• Coordinated sales operations within a medical environment which included identifying client needs and making appropriate product recommendations
• Extensive knowledge in interventional heart catheterizations, cardiac valves, and Peripheral and Carotid tools
• Brands worked with include Witt, Siemens, Toshiba, GE, Mac Lab, Cardiac Assist, IABP, Tandem Heart, Impella Circulatory Support System, and Spectranetrics Laser Ablation

Yyyyyy x. yyyyyy

• Supported medical teams consisting of Fellows and Attending Cardiologists within a regional hospital with interventional heart catheterizations and peripheral procedures
• Utilized superior communication and interpersonal abilities to maintain positive rapport with both medical teams and internal team members

• Coordinated medical procedure logistics within a busy medical center with a focus on assisting medical teams with cardiac procedures
• Experienced in working with Witt, Siemens, Toshiba, GE, Mac Lab, Cardiac Assist, IABP, Tandem Heart, Impella Circulatory Support System, Rotoblator, and Angiojet systems

• Played an instrumental role in various cardiac procedures which included left and right interventional heart catheterizations and peripheral procedures
• Followed scrubbing in procedures prior to each procedure, monitored patients during procedures, and provided guidance related to cardiac equipment

• Assisted Cardiologists with cardiac procedures and interventional cases which required scrubbing in, monitoring, and circulation
• Supported a C-Port study for interventional case clearance without surgical backup which included maintaining study documentation
• Provided both pre-and post-operative care to patients, obtained patient medical histories, and assessed vital signs

• Cardiovascular Lead Technologist, CPI Professionals, 2005-2007
• Cardiovascular Technology, Self-Regional Healthcare, 2001-2005

Georgia Heart Institute of Cardiovascular Technology Program

Augusta Technical Institute, Augusta, GA

Registered Cardiovascular Invasive Specialist (RCIS)

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and sales operations roles with a background in leading strategic operations, improving regional sales revenue/performance, and resolving escalated operational issues. In addition, I have strong experience in building positive relationships with both internal and external clients, ensuring compliance with regulatory standards, and leading key account retention/engagement efforts.

Career Highlights Include:

• Successfully achieved 70% growth at University Hospital in Augusta, GA (2013) and 20% growth in North Okaloosa Medical in Florida (2013)

• Obtained 100% plan achievement and oversaw several key accounts which included an account valued at over $800K (Bay Medical Panama City)

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy