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Ashley Limm
- 4034 Nobel Dr. Unit 104 Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Dear Hiring Manager,
In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.
What I offer is my double baccalaureate degree in Biochemistry and Economics with more than 10 years providing high-performance customer service and operations support in the healthcare industry with recent exposure in consumer electronics to pursue a career transition to business data analytics moving forward. I am currently with LG Electronics based in Xxxxxx, CA as a Data Analyst for the Quality Management department. Prior to this, I was with De Anza View Pharmacy as a Pharmacy Technician. For more details, please take a moment to go through my resum .
In leveraging my technical competencies focused on performance and financial data analysis, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with the people I work with, including senior management, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.
I am confident that my education, experience, and personal strengths qualify me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.
Sincerely,
ASHLEY LIMM
Attachment: Resum
Ashley Limm
- 4034 Nobel Dr. Unit 104 Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Data Analyst (Entry Level)
Qualifications Profile
Self-assured, dynamic, and results-driven professional with more than 10 years providing high-performance customer service and operations support in the healthcare industry with recent exposure in consumer electronics to pursue a career move to business data analytics moving forward.
- Detail-oriented, analytical and methodical with critical thinking to address operational issues while providing decision support through complex resolution of complex datasets involving economic/statistical trends, performance metrics, market research, and consumer demographic and psychographic profiles.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments across disparate industries.
Strong people management and interpersonal communication skills that inspire confidence in achieving shared commitments.
Key Expertise
Operations Support
Strategic Planning & Execution
Total Quality Management
Performance Metrics Analysis
Customer Service Management
Relationship Management (Clients, Stakeholders, & Suppliers)
Fiscal & Budget Analysis
Statistical & Financial Data Analysis
Project Management
Project Management Data Management Support
Systems/Business Needs Analysis
Process/Workflow Analysis & Improvement/Simplification
Technical
Development Tools: SQL/Python
Productivity Tools: MS Office (Word, Excel, PowerPoint)
Professional Experience
LG Electronics Xxxxxx, CA Data Analyst Quality Management 2015 Present
Conduct daily database queries, using Access SQL and advanced MS Excel functions to extract, compile and analyze QA performance data, generating spreadsheet graphs, pivot tables, and trend charts used in providing daily, weekly, monthly, and quarterly reports for management decision support.
Identify research audit data for performance improvement opportunities, evaluating current issues, sales trends and forecasts, and market demand, determining root causes for performance issues, and interpreting complex datasets to enable management to draw appropriate conclusions for immediate and strategic action plans.
Document and communicate investigative research results to offices for appropriate action, providing executive summaries for improved quality management, creating reports on logistics and inventory situation and demand forecasts, and releasing analysis of managed KPI metrics for management evaluation.
Monitor and evaluate data arising from online customer feedback and 3rd party product reviews involving quality issues of newly launched products for clients such as Verizon, Sprint, and AT&T, among others, as well as warranty claims, merchandise returns/exchanges, aftersales service, and product engineering issues.
De Anza View Pharmacy Pharmacy Technician 2010 2015
Managed Narcotics/Controlled Substances (CII-CX) inventory, and processed outpatient medication for Psychosis and Chemotherapy prescriptions, overseeing detailed RX data computation, prescription interpretation and insurance audit.
Maintained operational efficiency and accuracy in dispensing prescriptive drugs, providing customers with informed choices on generic medication, and resolving customer and staff issues on a daily basis.
Interpreted physicians notes, prescriptions, medication instructions and insurance letters.
Developed 15 other pharmacy technicians and volunteers on company policies, procedures and expectations.
Rapha Chiropractic Center Chiropractor s Assistant 2006 2010
Provided administrative support, managing interoffice correspondences, appointments, records and patient files, billing clients, handling insurance issues, and preparing patients for treatment.
Education & Credentials
B.S. in Biochemistry and Economics, UNIVERSITY OF XXXXXX Xxxxxx, CA (2012)
Professional Training & Certifications
Certified Pharmacy Technician, Xxxxxx Board of Pharmacy in (2010 - 2018)
Professional Affiliations
Member: National Honors Society & Xxxxxx Scholars Federation (Mt. Carmel High School, Xxxxxx)
Member: SD Mesa College AMSA Chapter, (A Chapter of the American Medical Student Association)
Volunteer: Match organization ( National Bone Marrow Registry) | VA Veterans Hospital, La Jolla
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