Accomplished management leader with a proven track record of training and leading teams.

  International buyer experience, including purchasing products from China and Indonesia.

  Bachelor of Science (BS), Psychology, William Paterson University; graduated with honors in 2015.

  Proficient with Microsoft Office Suite and QuickBooks and fluent in English, French and Arabic.

New Business Development International Purchasing Training & Development

Profit and Loss Product Sourcing Problem Solving

Shipping and Receiving Client and Vendor Relations Inventory Control

General Manager, Andalous & Affiliates LLC Clifton, NJ Sept. 2009-Present

  Perform as an overseas buyer the past two years, traveling multiple times to China and Indonesia.

  Purchase products and ensured shipments arrive undamaged and match the purchase order.

  Lead and train a team of employees to maximize their potential and excel, including hiring personnel.

  Acquire new clients via field sales efforts, including building and leading a sales team.

  Communicate effectively with customers and vendors to achieve performance objectives, including creating and implementing metrics to measure client satisfaction.

  Assess marketing opportunities, develop a strategic marketing plan and execute marketing initiatives.

  Represent the company at major tradeshow events to acquire new clients and promote the business.

  Set up delivery of products to customers, including urgent, after-hour or special orders.

Achievements:

  Developed a new brand that has exceeded expectations.

  Played an integral role opening a new store location.

Management Trainee, Walgreen s Carlstadt, NJ Jan. 2009-Sept. 2009

  Acquired valuable leadership and problem solving skills at this high-volume retail pharmacy.

  Mentored, coached and educated colleagues on best practices of customer service and merchandising.

  Demonstrated diplomacy and tact to identify and resolve customer complaints.

Assistant District Manager, Dunkin Brands Mahwah, NJ Aug. 2003-Dec. 2008

  Promoted from Hourly Associate to Shift Leader in 2005 and then eventually to Assistant Manager; earned a promotion to Manager of a unit in 2006 and later became the Assistant District Manager (ADM).

  Displayed stellar leadership skills while overseeing the performance of multiple units as an ADM, including coaching staff on best practices of sales; customer service; problem solving; and food management.

  Maximized profits and minimized losses by teaching staff how to maintain equipment and supplies.

Retail Store Associate, Linens n Things Totowa, NJ Jan. 2003-Jan. 2005

Bachelor of Science (BS), Psychology, William Paterson University; graduated with honors in 2015

Associate of Arts (AA), Humanities, Passaic County Community College; graduated with honors in 2011