Yyyyyy x. yyyyyy

         Driven and focused Business Management professional with years of notable, high-caliber experience in fueling educational and organizational initiatives; exudes an unwavering commitment to enhancing internal collaborations that boost operational quality and performance

         Efficaciously recruits and retains clients through the establishment of mutually beneficial business partnerships

         Strategic and thorough in the delivery of seamless interpersonal communications to clients, colleagues and stakeholders

         Adept as it relates to cross-functional teamwork and motivation; comfortable connecting with individuals and groups across all organizational levels

         Core skills include Leadership, Business Development, Marketing, Strategic Planning, Solution Delivery, Operations Management, Brand Awareness/Expansion, Human Resources and many others sales; fluent and French (Advanced)

         In search of a senior management or executive position within the education industry or a closely-related sector; targeting Executive Director, Senior Manager or similar roles

         Leveraged a sales process within the Singapore market that included the use of a comprehensive sales tool kit; recruit, train and manage a dynamic sales team that drove a 30% sales increase during first two months with the company (Total English)

         Improved marketing lead volume by 50% through the discovery of new web sources and the use of bi-weekly marketing programs (Total English)

         Produced revenue streams and regulated costs in order to increase operating income by 300% YoY (Walt Disney)

         Raised average monthly revenue by 1.8M in three months via effectual performance management methods (Walt Disney)

         Increased customer renewal rates by liaising with the academic team; expanded from 33% to 61% during three months. (Walt Disney)

         Reduced employee turnover rate from 80% to 20% YoY by using engaging career development and retention strategies (Walt Disney)

         Boosted the appointment volume by 110% and the show up rate by 200% by acquiring new sales leads through polished marketing, referral and promotional activities (Walt Disney)

         Notably increased the sales close rate by 30%; grew Center from 40th in national sales to first place over the course of three months (Walt Disney)

         Utilized critical coaching methods to educate staff on closing strategies (Walt Disney)

TOTAL ENGLISH LEARNING GLOBAL PTE LTD., Singapore

Country Manager | 2015 Present

         Direct sales and marketing operations for Singapore, including P&L for 16 centers across the region and performance management duties for a 70-person professional team including four District Managers and a Sales Manager

         Develop effective sales strategies and solicit consistent performance updates from the Sales Manager

         Craft innovative marketing strategies and drive their implementation within the Singapore market

THE WALT DISNEY COMPANY, Beijing, China

Area Manager | 2012 2015

         Oversaw daily functions for six centers across China s Chengdu-Wuhan region; included the design and delivery of soft and hard opening procedures and execution best practices

         Tenaciously negotiated lease agreements with landlords and played an integral role in selecting site locations

         Successfully recruited, hired and trained a team to staff the regional office and all Center locations

         Worked in conjunction with Center Project Managers and offered direct supervision to each one; included the design of operational training manuals, used in each training activity to ensure consistency across locations

Center Manager | 2010 2012

         Launched a Center-based marketing program in conjunction with local business owners; used to coordinate and execute marketing events

         Directly managed the Center sales team to drive positive results, ensure fiscal integrity and refine customer service desk operations

         Guaranteed steady levels of optimal quality assurance by managing the performance of Language Learning Director and Academic Delivery efforts

         Served as a crucial member of the Human Resources Management and Team Building Committee groups

         Actively promoted cross-functional team cooperation throughout meetings, teambuilding activities and special projects

Master s Degree and Bachelor s Degree, Business, University of Ottawa

Training Completion, Comprehensive Sales Training, The Wilson Institute

Training Completion, Sales Training, The Brian Tracy Institute

Training Completion, Management Edge Training, The Harvard Training Institute

Certification, TEFL-C, Columbia University

Certification, CELTA, British Council (Seoul)

Yyyyyy x. yyyyyy

March 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

         I am a highly talented executive-level professional with a keen ability to make an impact as it relates to business development and revenue growth. I have worked in various high-profile capacities over the course of my career, including my current role as Country Director for Total English Learning.

         In any role I take on, I work diligently to foster positive client relations in an effort to deliver the utmost in customer service. I consider myself strategic and thorough in the delivery of seamless communications to clients, colleagues and essential stakeholders.

         In the many roles I ve held over the course of my nearly 20-year career, I consistently surpassed revenue goals and worked collaboratively with supervisees to train and educate them in sales and marketing best practice.

         My work history is one rooted in international adventure, as my present position is based in Singapore and I have also worked in Beijing. In addition, I earned both of my degrees in Canada. My communication skills are global-reaching, as I have advanced French language skills. I feel that my cultural competency and strong interpersonal capabilities allow me to contribute positively to any innovative company with an international scope.

         Outside of my rich career history, I boast a strong education and training foundation. I have both Master s and Bachelor s Degrees in Business from the University of Ottawa. I ve completed various pertinent trainings as well, including Comprehensive Sales Training from The Wilson Institute, Sales Training from The Brian Tracy Institute and Management Edge Training, facilitated by The Harvard Training Institute.

         Furthermore, I am certified in both TEFL-C through Columbia University and in CELTA via the British Council (Seoul). It is my hope to use these credentials, paired with my track record for success, to excel in an executive-level role in the education sector or a related field.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume