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Yyyyyy x. yyyyyy

- 10673 Ashford Circle Ÿ Waldorf, MD 20603 ( (240) 643-713 *




Qualifications Profile


    Highly self-motivated and results-driven professional with more than 10 years providing high-performance employee services and HR management in the academe, general contracting, and IT solutions, with early exposure in customer service in and banking industries.

    Detail-oriented, analytical and methodical with critical thinking to resolve operations and people-centric work issues even under stressful work conditions.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision.

    Decisive leadership, strong people management and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

    Strategic Human Capital Planning & Execution

    Fiscal & Budget Management

    Process/Workflow Improvement

    Relationship Management (Customers, Employees, Stakeholders, Public, Government & Suppliers)

    Negotiations & Diplomacy

    Policies & Regulatory Compliance

    Payroll & Benefits Administration

    Personnel Administration

    Job Grading & Compensation Packaging

    Job Specification Development

    Manpower Sourcing & Recruitment

    Talent Retention & Management

    Performance Appraisal

    Career Development

    Severance Management

    HR I/T Development

    Office & Staff Administration

    Records & Document Management


    Corporate HR Systems: iCIMS Recruiting database; Kenexa Recruiter; HireRight background check database; Oracle HRIS system; ADP Workforce now HRIS/Payroll database,

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)


Professional Experience


Meridian Public Charter School

Human Resources Generalist May 2014 Present

    Implement HR programs, provide employee relations support services and conduct talent acquisition, staffing, employment processing, health and welfare benefits, training and development, records management, safety and health, employee relations, and talent retention. Ensure compliance with local and state labor laws, as well as AA/EEO compliance.

Benefits Administration

    Administer the company s benefits program, providing the right benefits for cost-effective human capital investment.

    Process leave requests and facilitate compliance with affirmative action.

    Communicate with employees to ensure thorough understanding of their health, dental and vision insurance entitlements, retirement plans and other benefits programs.

Recruitment & Job Satisfaction

    Establish best practices in recruitment, orientation, training, benefits and compensation.

    Develop HR solutions in workplace issues, gathering data and recommending courses of action.

    Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.

Project Management

    Oversee completion of special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.

    Manage client expectations by communicating project status and issues; resolving concerns; preparing reports.

    Prepare reports by collecting, analyzing, and summarizing data and trends.

Payroll Administration

    Perform payroll operations, ensuring all payroll transactions are processed accurately and on time.

    Reconcile payroll prior to transmission and validate timekeeping documents, taxation, employee payables, and receivables, and insurance premiums, including correct garnishment calculations and compliance.

    Process eTime timekeeping data interfaced with payroll.

    Processed checks for salaries and wages, including unclaimed property payroll checks




Yyyyyy x. yyyyyy

- 10673 Ashford Circle Ÿ Waldorf, MD 20603 ( (240) 643-713 *



Professional Experience (continued)


Pearson Education, North America

Senior Human Resources Coordinator Oct 2010 Apr 2014

    Responsible for operational, technical and administrative support of the Human Resources Office , assisting the HR Manager with recruitment, job placement, personnel administration, benefits administration, and employee relations issues (i.e., employee/manager grievances, exit interviews, performance improvement plan, etc.).

    Coordinated all aspect of recruitment and placement involving, application processing, applicant background checks, leading new hire orientations, and uploading new hire details into the HRIS system.

    Processed employee promotions, transfers, performance reviews, and severances.

    Conducted exit interviews to determine reasons behind separation.

    Addressed employee queries on workman s compensation, unemployment claims, company policies and procedures.

    Provided management with information on headcount, merit awards, termination, leaves and new employees.

    Coordinated with the HR and hiring manager on job specifications and job grading/salary issues.

    Tracked and processed applications and maintained candidates data in the iCIMS applicant tracking system.


America s Choice, Inc. (ACI) (Acquired by Pearson in Oct 2010) Ÿ Washington, DC

HR Associate Aug 2008 Sep 2010

    Manage HR department from November 2010 through May 2011.

    Responsible for operational, technical and administrative support of the HR Office, supporting benefits implementation, recruitment and staffing, and maintaining accurate employee files and records.

    Assisted the Director in managing benefits administration involving enrollment, claims resolution, change reporting and invoice accuracy, as well as monitoring performance appraisal programs, compensation administration, and employee recognition activities

    Developed job specifications and job grading, Developed and placed job markets ads, processed department staff requisitions, internal staff movements, and job applications.

    Conducted new hire onboarding orientations and ensured data accuracy in the company HRIS

    Ensured compliance with EEO and OSHA mandates.


Network for Future (NFF) Inc., Washington, DC

HR Assistant Jun 2005 Aug 2007

    Performed HR database functions for 65 persons, providing new employee orientation, development and training logistics, maintaining employee files, and assisting with day-to-day HR operations.

    Screened applicants and managed iCIMS database in screening potential candidates, ensuring proper candidate application requirements and sending screened applicants for client submission.

    Scheduled face to face applicant interviews and prepared interview packages.

    Assisted with new hire orientation, prepared welcome packages, and addressed questions, ensuring all company documents and job expectations were understood.

    Maintained employee database including performance appraisals.


Others (Non-HR Related Work)

WESTAT Ÿ Rockville, MD

Research Assistant Feb 2004 Jul 2005

Survey Processing Support Staff Nov 2003 Feb 2004


Chevy Chase Bank Ÿ Laurel, MD

Customer Service Associate I Oct 2002 Aug 2003


The Bank of New York Ÿ Yonkers, NY

Personal Banking Representative Oct 2000 Sep 2002




    Human Resources Management Certificate, UNIVERSITY OF PHOENIX Ÿ Phoenix, AZ (2010 Present)

    B.S. in Business Administration/ International Business, MERCY COLLEGE Ÿ Dobbs Ferry, NY (2000)

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