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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Profile of Qualifications

Operations Management | Staff Supervision | Personnel Relations | Equipment Maintenance

Growth Strategies | Project Management & Controls | Needs Assessment | Risk Mitigation

Customer Service Delivery | Staffing | Administrative Management | Sales | Training

Merchandising | Performance Assessment | Inventory Control | Maintenance Functions

Quality | Business Acumen | Accounts Payable &Receivable | MS Office | Windows


Driven, capable and talented professional with extensive experience in leading operations management efforts. Fuel sales increases to enhance customer satisfaction across a vast array of industries e.g. the retail, automotive and telecommunications sectors. Adept in cultivating high-caliber teams via dedicated, thorough training and mentoring efforts. Skilled in managing departmental operations, including ensuring proper inventory control and management of administrative functions. In search of a Medical Imaging Sales role that promotes career growth, stability and goal achievement in an innovative work setting.


Professional Experience


Bass Pro Shops | Tracker Boat Salesman 2013-PRESENT

  Facilitate the seamless, successful sale of boats and related items including ATVs

  Deliver the utmost in customer service and satisfaction at all times

  Recognized as the number one-ranked boat salesman for 2015 and 2016


LOWE S | Department Manager/Customer Service Associate 2005-2006, 2009-2013

  Promoted to Department Manager; presided over electrical department operations including the supervision, training and mentorship of all departmental personnel

  Conducted electrical inventory evaluations; maintained sufficient stock levels and made certain that cycle counts were completed in accordance with corporate policies

  Worked as a Customer Service Associate prior to promotion; fueled efforts to boost sales and offer top-notch customer service at all times

  Assembled merchandise displays and stocked shelves according to company guidelines

  Maintained a consistent record of adhering to set budgets and surpassing sales for the electrical department


WALGREENS | Assistant Store Manager 2009-2010

  Took on total store operation accountability in absence of the Store Manager

  Supervised, trained, and assessed the performance of eight Customer Service Associates, as well as members of the Floor Crew

  Replenished stock levels and assembled displays

  Used sound interpersonal practices to establish and sustain positive vendor relations

  Enhanced productivity levels and reduced the amount of labor hours by reorganizing stock in n more efficient manner


VERIZON WIRELESS | Small Business Sales Associate 2007-2008

  Drove efforts to solicit wireless device sales to small business owners

  Aided customers in purchasing devices and accessories after properly assessing their respective needs to match them with appropriate items and services

  Educated consumers on activating and modifying cellular services; detailed new product offerings and services

  Upheld a consistent record of meeting or surpassing all sales quotas



Yyyyyy x. yyyyyy




GRAY-DANIELS NISSAN NORTH | Service Advisor/Sales Consultant 2004-2007

  Coached and supervised six Service Technicians in daily operations and company best practices; worked collectively to complete quality control checks for services performed

  Served as a Sales Consultant to oversee a complete cycle of sales transactions for both new and used vehicles

  Educated prospective buyers on automotive features and led them on test drives to best determine their desires and basic needs

  Tenaciously negotiated sales contracts in order to secure optimal pricing

  Adhered to all established sales goals and either achieved or surpassed each

  consistently attained the highest customer satisfaction survey ratings across the dealership


GARDEN MEMORIAL PARK | Operations Manager 1994-2003

  Oversaw cemetery grounds including all maintenance; supervised, hired, and trained staff

  Managed equipment and machinery including maintenance of materials and all purchasing efforts

  Headed supply ordering, receiving, and inventory control for granite memorials

  Led fiscal operations including bookkeeping, Accounts Payable and Accounts Receivable

  Drove the sale of interment spaces and bronze memorials

  Directed the launch of a computer mapping system for cemetery grounds; boosted marker installation productivity levels and enhanced overall operational efficiency rates

  Tidied the backlog of up to100 uninstalled markers upon hire in 1994; maintained updated records for all installations throughout tenure from that point forward


Entergy Opertions | Health Physicist 1990-1991

  Controlled the radioactive contamination, personnel management and equipment maintenance at the boundaries of radiologically-controlled areas

  Authored required documents and fielded all radioactive laundry shipments

  Operated a Freon decontamination unit during tool and equipment decon

  Completed routine radiological surveys as needed, including operating counting room instruments


Engineering Technician 1985-1989

  Coordinated technical processes to guide compliance with governing, INPO and quality assurance guidelines

  Handled the shipment of oil for analytical purposes, including all administrative control and related documentation

  Maintained a database used to regularly update all records and documents

  Called on computer-aided drafting in completing technical analyses

  Tracked all worked orders for maintenance to drive accurate, timely completion of each



Have also worked in Insurance Sales since June 2013 on a part-time basis; work in the senior market to sell Medicare supplements to clients




Bachelor of Science, Business Administration, Mississippi College






Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx



March 19, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. I heard about the vacancy from Quinton Frasier, whom I met at Morrison Heights Baptist Church; I was informed of the opportunity during our mutual participation as Sunday School volunteers.


As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any role years of proven customer service and operations management success across numerous sectors.


  It is my hope to put the skills I ve refined over the years to practical use in a challenging, engaging new setting with High Bridge Associates.


  My experiences thus far have sharpened my interpersonal and relationship building competencies, as well as my ability to connect positively with clients, coworkers and other essential stakeholders.


  As a professional, I thrive in fast-paced settings that call for adaptability and flexibility.


  I work well as both an independent achiever and valued team member to lend to seamless operations. Often, I am seen as both a trusted trainer and mentor.


  In addition to my work chronology, I also have a Bachelor of Science in Business Administration from Mississippi College.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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