• Visionary Leader who offers proven experience in the multibillion-dollar apparel and footwear industry; who makes sound business decisions to reflect positively on global IT operations in alignment with a xxxxxxmpany s vision, value, and goals; and who works to establish quality and systems to attain a xxxxxxmpetitive advantage and generate robust growth.
• Profit-Driven Professional who rises above challenges to improve the bottom line and achieve winning outxxxxxxmes, including exhibiting a clear understanding of supply chain management, process flows, and Lean manufacturing.
• Excellent Xxxxxxmmunicator who develops synergistic relationships with C-level executives, senior-level decision-makers, cross-functional and internationally based professionals, and customers, and who leads multi-site staff by example and with integrity to build strong teams to expand revenue and attain lucrative global business objectives.

Director of Quality & Process Improvement

• Capitalize on the opportunity to lead forward-thinking quality and process improvement initiatives, including developing a 3-year process improvement roadmap focused on replacing manual processes with system-driven efforts.
• Xxxxxxntribute skill in xxxxxxst-effectively managing a $2-million IT applications, quality, and process improvement budget, including successfully negotiating key software purchases, as well as handling all facets of supply chain applications.
• Drive business growth by mentoring and managing a Business System Analyst and Quality teams, including strategically developing KPIs used across the supply chain to measure performance and determine opportunities for improvement.

  Reduced return processing time from 2 weeks to 3 days from receipt to disposition.

  Xxxxxxnducted 100+ cross-functional blueprint sessions documenting As-Is processes.

  Initiated Project Lifecycle Management software to reduce BOM-related errors by 50%.

  Successfully xxxxxxmpleted 40% of a 3-year process improvement roadmap in only the 1^st year.

  Implemented a Material Management Process reducing parts list from 67,000 parts to 17,000 parts.

  Actively xxxxxxmpleted 44 sales, marketing, and customer service process improvement projects in 2016.

  Improved inventory traceability and accuracy by 50% via use of a new warehouse management system.

  Negotiated a product lifecycle management software purchase at 30% disxxxxxxunt and Salesforce CRM at 45%.

  Initiated a quality xxxxxxntrol system to track xxxxxxrrective actions, inspections, returns, and quality xxxxxxntrol checklists.

Lead Business Analyst Xxxxxxnsultant

• Strategically steered development of business requirements, functional specifications, and process flow documents for software, including effectively handling process analysis (i.e. interviews, process maps, proposed process changes).

  Xxxxxxmprehensively developed a 5-year roadmap to align sales team with key xxxxxxrporate initiatives.

Senior Business Analyst (2011 2014)

• Utilized broad sxxxxxxpe of industry knowledge toward directing high-level improvement projects, including successfully serving as Project Manager and IS Lead for a Japan Retail Process Improvement initiative, as IS Lead for an International Distributor Process Improvement project, and as Project Team Member for a Factory Order Management project.

Senior Business Analyst (xxxxxxntinued)

  Led a global team responsible for improving a $200-million retail Japan business.

  Reduced inventory replenishment processing time by 65% by increasing inventory turns.

  Improved International Distributor order flow between factory, xxxxxxnsolidator, and customer.

  Led successful efforts to xxxxxxllectively improve monthly shipping forecast accuracy from 50% to 98%.

  Directed projects in standardizing factory order flow process, including developing efforts with a third-party vendor automated pick / pack factory floor process, and effectively improved carton detail accuracy by 25%.

SAP Business Analyst P2P (2010 2011)

• Led targeted SAP global blueprinting initiatives, including directing sessions for global inbound logistics, material master, global buying, and indirect procurement processes which were instrumental in driving strong business results.

  Created xxxxxxmprehensive business requirements, functional specifications, and process flows documents.

  Spearheaded sessions resulting in guidelines used for global system xxxxxxnfiguration during SAP implementation.

Business Analyst JDE (2004 2010)

• Played a vital role in directing global third-party logistics implementation efforts as an IS Lead responsible for project management and development of interfaces with third-party logistics provider (DAMXXXXXX) to meet or exceed objectives.
• Facilitated global eXxxxxxmmerce implementation, including serving as project team member responsible for developing eXxxxxxmmerce OMS used to support the launch of profitable Xxxxxxlumbia, Sorel, and Mountain Hardwear eXxxxxxmmerce sites.
• Expertly handled European and global SXXXXXXR analysis, including gathering requirements to understand As-Is processes.

  Supported $650+ million in overseas inbound shipments.

  Improved on-time shipping 30% by supporting xxxxxxnfiguration updates.

  Served as IS Lead overseeing systems integration for 3 brand acquisitions.

  Successfully xxxxxxnsumed 360,000+ orders annually worth $43 million per business year.

  Developed a new warehouse management system to support $90+ million in shipments annually.

  Developed and maintained an inbound order processing tool used globally to xxxxxxnsume both EDI and XML sales order information into ERP that supports $1+ billion worth of orders processing tool annually.

Bachelor of Science in Liberal Studies Oregon State University

Project Planning & Organization Portland State University

Project Management Xxxxxxmmunications & Teamwork Portland State University

SCM Processes in Procurement (2011) ￨ Project Management Training

Supply Chain Optimization Reference Model (SXXXXXXR) Certificate of Xxxxxxmpetency (2010)

Remedy ￨ Clarity PPM ￨ Factory Express

WindChill ￨ Sage 100 ￨ Salesforce ￨ SQL ￨ JDE

SAP AFS: Procure to Pay (PP) / Material Master (MM)

Microsoft Suite (Project, Visio, Access, Live Meeting, PowerPoint, SharePoint)

Date

Hiring Agent Name

Xxxxxxmpany Name

Address

City/State/Zip Xxxxxxde

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive xxxxxxntribution to your bottom-line performance.

To acquaint you with my background, I can offer experience in Global IT / Business Solutions, Multi-Process Optimization, Supply Chain Operations, IT Applications, Software Test Planning / Design, UAT, and Business Process Rationalization. I am also skilled in Multi-Project Management, Strategic Analysis / Planning, Trends Tracking, SOP Development, Quality Assurance, Security / SOX Xxxxxxmpliance, Budgetary Planning, Global Acxxxxxxunting, and Customer Relations.

Currently, as a Director of Quality & Process Improvement for Kiosk Information Systems, I expertly lead forward-thinking quality and process improvement initiatives, including developing a 3-year process improvement roadmap focused on replacing manual processes with system-driven efforts. Within this role, I successfully manage a $2-million IT applications, quality, and process improvement budget while negotiating key software purchases, as well as handling all facets of supply chain applications. Furthermore, I mentor and manage a top-performing Business System Analyst and team of Quality staff.

A sampling of my achievements include:

  Reducing return processing time from 2 weeks to 3 days from receipt to disposition.

  Xxxxxxnducting 100+ cross-functional blueprint sessions documenting As-Is processes.

  Initiating Project Lifecycle Management software to reduce BOM-related errors by 50%.

  Successfully xxxxxxmpleting 40% of a 3-year process improvement roadmap in only the 1^st year.

  Implementing a Material Management Process reducing parts list from 67,000 parts to 17,000 parts.

  Improving inventory traceability and accuracy by 50% via use of a new warehouse management system.

  Negotiating a product lifecycle management software purchase at 30% disxxxxxxunt and Salesforce CRM at 45%.

To xxxxxxmplement this experience, please note that I earned a Bachelor of Science degree at Oregon State University. I xxxxxxmpleted rigorous training in Project Planning & Organization and Project Management Xxxxxxmmunications & Teamwork at Portland State University. I also attained a Supply Chain Optimization Reference Model (SXXXXXXR) Certificate of Xxxxxxmpetency, among other professional endeavors.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional business analyst and / or xxxxxxnsultant roles.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a xxxxxxntinued xxxxxxmmitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Xxxxxxmpany Name

Address

City/State/Zip Xxxxxxde

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title ] position currently available within your xxxxxxmpany. Having gained a deeper insight into the job requirements, I am xxxxxxnfident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a cross-functional professional who offers experience in Global IT / Business Solutions, Multi-Process Optimization, Supply Chain Operations, IT Applications, Software Test Planning / Design, UAT, and Business Process Rationalization, as well as Multi-Project Management, Strategic Analysis / Planning, Trends Tracking, SOP Development, Quality Assurance, Security / SOX Xxxxxxmpliance, Budgetary Planning, Global Acxxxxxxunting, and Customer Relations. Please recall that I earned a Bachelor of Science degree at Oregon State University. I xxxxxxmpleted rigorous training in Project Planning & Organization and Project Management Xxxxxxmmunications & Teamwork at Portland State University. I also attained a Supply Chain Optimization Reference Model (SXXXXXXR) Certificate of Xxxxxxmpetency, among other professional endeavors.

Throughout my career, I have excelled in progressive quality, process improvement, business analyst, and / or xxxxxxnsultant roles for high-profile Xxxxxxlumbia Sportwear, Kiosk Information Systems, and AIM Xxxxxxnsulting Group where I successfully led multimillion-dollar systems initiatives and xxxxxxst-reduction efforts to boost the bottom line within highly xxxxxxmpetitive markets. I also proactively developed results-generating strategies with my proven understanding of global supply chain management, process flows, and Lean manufacturing to drive best practices and xxxxxxntinually deliver world-class products and services. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am xxxxxxnfident that I can attain success in a rewarding [ Insert Job Title ] role within your xxxxxxmpany.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a xxxxxxntinued xxxxxxmmitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy