Dedicated and accomplished Retail Operations Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative processes.

Operations Management Product Merchandising Retail Store Management Attention to Detail

Microsoft Office Suite Special Event Management Vendor Management Contract Negotiation

Loss Prevention Standards P&L Management Merchandising Visual Merchandising

  Direct day to day operations within a fast-paced retail store environment which centers on leading a group of 11 stores located in the market

  Supervise (both directly and indirectly) a team of 200 salaried employees and over 4,000 hourly associates which required providing coaching/feedback along with handling complex employee relations issues

  Oversee all aspects of P&L within the market which included monitoring operational budgets and managing sales of over $850 million per year

  Lead human resources functions such as hiring and onboarding Store Managers in addition to implementing strategies focused on reducing inventory and increasing efficiency levels

  Successfully achieved a 25% reduction in inventory

  Coordinated store management logistics which included supervising a team of 11 salaried associated and over 300 hourly team members

  Consistently built positive relationships with members of the community, oversaw store P&L metrics, and diffused escalated customer service situations

  As a Focus Manager, operated a store with over $60 million in sales and $3.7 million in inventory located in metro Atlanta

  Managed store operations for a store with over $100 million in sales and over 350 employees which included implementing operational strategies and overseeing hiring initiatives

  Successfully reduced inventory by .96 to .76 in 2012 and .76 to .58 in 2013 which resulted in a reduction of approximately $1 million

  Boosted sales from $81 million to $83 million and achieved a designation of Store of the Year

  Supported administrative operations within a store which centered on supporting the Store Manager, supervising both exempt and non-exempt employees, and managing over $4.5 million in inventory

  Developed and implemented strategies related to sales, productivity, merchandising, replenishment, and expenditures

  Recruited, hired, and trained staff members, facilitated internal store meetings, and played a lead role in implementing business improvement plans

  Lowered store inventory from $4.5 million to $3.6 million within a period of 3 weeks during a period as Interim Store manager

  Led daily operations within the electronics and consumables departments which included supervising staff members, purchasing department merchandise, and supporting customer service operations

  Reviewed and communicated business plans, set operational priorities for both individuals and groups, and ensured merchandising layouts complied with corporate standards

Additional Experience with Wal-Mart Includes: Leader Out in Front (2007), Consumable Department Manager (2006-2007), and Overnight Stocker (2005-2006)

Bachelor s in Global Business Management, University of Phoenix (Currently Attending)

Bachelor of Law, Ambrose Alii University, Ekpoma, Nigeria

Coach, Wal-Mart Walton Institute

Volunteer, Zedi Humanitarian Foundation

Volunteer, Big Boi Kids Foundation