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xxxxxx xxxx , xxxx , xxxxx 00000
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Summary of Qualifications
Seasoned Network/System Administrator with nearly 10 years of valuable, hands-on experience.
Promoted to positions of greater responsibility in the IT Department at Conemaugh Health System Inc.
Outstanding listening, verbal communication and interpersonal skills to work well with staff and vendors.
Gained the trust, confidence and respect of individuals by understanding their specific IT challenges.
Stellar background managing computer networks; servers; hardware; software; and applications.
Strong time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Professional Experience
Conemaugh
Health System Inc. Johnstown, PA
Oct. 1999-Present
Network Administrator (Oct. 2006-Present)
Ensure McKesson Patient Folder; 3M Coding and reimbursement and 3M Grouper; Allscripts EHR; and many other applications perform accurately so healthcare personnel can service patients.
Administer, maintain and support Microsoft Windows server and VMware operating systems.
Protect hospital IT assets by ensuring PCs are protected from viruses and administer the McAfee server.
Install, configure and maintain the server, network and other data center resources at all times.
Work closely with directors, team leaders, a help desk coordinator and others to complete IT projects.
Plan data storage and management needs via SAN, NAS, CAS and host-based technologies.
Provide detailed recommendations to colleagues for purchasing hardware, software and support services.
Assist co-workers in drafting agreements with outside vendors for services rendered.
Technical Support Analyst (Oct. 1999-Sept. 2006)
Reporting to the MIS Director of Technology, supported colleagues with delivering help desk support to end users via the telephone or remote diagnostic tools.
Demonstrated expertise of computing and desktop services, including troubleshooting issues pertaining to hardware, software or peripherals such as printers.
Traveled to the sites of end users as needed to identify and resolve hardware or software issues, including performing installations or modifications as needed.
Education
Associate
of Applied Science (AAS), Computer Information and Communications Technology; earned 1999
Penn Highlands Community College Johnstown, PA
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