Dependable, focused and highly motivated professional with years of progressive customer service experience. Proven work ethic, paired with superb service delivery and decision making skills. Resourceful and adaptable, able to foster positive relations with individuals and groups at all levels. Swift learner, able to absorb new ideas and thrive under pressure in a fast-paced, high-pressure setting. Eager to learn and develop new skills by carefully studying important corporate policies and processes. Driven to achieve self-improvement via professional development as opportunists present themselves. Able to adapt to evolving conditions and liaise effectively with a variety of stakeholders in a team environment. In pursuance of a challenging, exciting new role within current department that will allow for extensive leverage of experience and offer an opportunity to sharpen new skills.

Customer Service | Communication | Logistics | Purchasing | Warehouse Distribution & Replenishment | Supply Procurement

Dynamic Reasoning | Attention to Detail | Analytical Thinking | Logical Reasoning | Organization | Technical Savvy

         Field a number of important tasks simultaneously and prioritize each in order to adhere to already-set deadlines

         Coordinate logistics in working with vendors, Brokers, the Traffic Department and warehouses

         Oversee product inventories for High and Low Velocity, Produce, and Chart Distribution Centers

         Screen replenishment orders, holiday items, disaster-related products, seasonal offerings, special orders and temporary price reductions using historical, analytical and logical research-based data

         Lead all transfers, along with the development of MRA forms for use during vendor return processes

         Handle data entry, quality assurance and accountability efforts that directly affect millions of products sold in stores

         Called on personal motivational measures to bolster levels of overall daily productivity

         Led by example to instill a team-focused work ethic amongst employees, thus creating an efficient working environment

         Gained skill in warehouse and forklift operations for a major distribution center facility

         Also became an expert in shipping and receiving, product selection, equipment operations, quality assurance/control, safety policy execution, cycle counting and inventory control best practices

         Handled purchasing, negotiations, requisitions, and purchase ordering for millions of dollars in products, major equipment, and vehicle purchases

         Directed inventory, accountability and quality assurance/control for ordered and stocked parts and supplies

         Coordinated logistics, transportation scheduling, pickups and development of important correspondence

         Reported on daily transactions using tally sheets to fulfill inventory and data entry-related tasks

         Played a pivotal role in boosting productivity by revitalizing purchasing and shipping/receiving procedures to streamline

Associate of Arts, Network Security-Computer Forensics, South West Florida College (National Dean s List)

Course Completion, Logistics/Supply Specialist (10 Weeks), United States, Army

Certified, Forklift Operator and OSHA Safety, Publix Corporation