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Yyyyyy x. yyyyyy
2 Oxford Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Management Professional
Eager, motivated and focused professional with years of diverse and progressively responsible experience in a variety of customer-facing settings primarily in the hospitality industry. Demonstrated ability to successfully execute strategies that serve to achieve optimal levels of business growth and client satisfaction. Excel in challenging environments that call for acute attention to detail. Thrive in working effectively in independent and cross-functional team settings. In pursuit of a travel consulting role with Kuehne-Nagel that will allow for leverage of existing skills, as well as deliver opportunities for career advancement.
Skills & Core Competencies
Customer Service Delivery | Client Relations | Solutions Development | Problem Solving | Communication
Phone Etiquette | International Travel | Cultural Competence | Strategic Planning | Time Management
Pars | Apollo | S2000 | Sabre | Lufthansa Tariff Training | Microsoft Office Suite (Word, Excel, PowerPoint)
Quick Books Online | Timberline | ADP Online Payroll | Paychex Online
Professional Experience
Presently working in a Sales role for USA Hoist in Jersey City, finding leads on the CDC News
The Hidden Valley Club Ÿ 2006-2013
Assistant General Manager
- Oversaw daily functions in the Club s back-office area
- Handled core daily duties such as facilitation of group and front desk sales, all while delivering top-tier client service
- Proved vital in promoting and eventually launching a new point-of-sale (POS) system across the Club
B&G Elevator, Inc. Ÿ 1992-2002
Office Manager
- Directed financial functions including payroll, Accounts Payable, Accounts Receivable and bank reconciliations
- Ensured the delivery of first-class customer service at all times; managed related training and dispatching efforts
United Airlines Ÿ 1988-1989
Outside Trainer, Apollo (1988-1989)
- Provided enhanced Apollo training to corporate travel agents throughout the greater New York City region
- Answered questions and delivered impeccable guidance across all training efforts
- Modeled ideals focused on in training through leading by example
Senior Travel Consultant, Executive Services in Travel (1979-1988)
- Established and operated internal corporate travel offices for:
- GTECH Corp. in Providence, RI
- General Electric in Bridgeport, CT
- British Oxygen Corp. in Murray Hill, XXXXXX
- Also developed and ran the following branch offices:
- International Trade Center Sheridan in Mahwah, XXXXXX
- International Trade Zone in Mt. Olive, XXXXXX
- Offered holistic personal travel consulting to all levels of corporate executives including chairmen, CEOs, CFOs and VPs
Education & Involvement
Diploma, Pasack Valley Regional High School
Volunteer at polls
on Election Day twice annually
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