Seasoned management background with considerable strengths in P&L (profit & loss) accountability, operations, inventory/cost control, vendor relations, and change management.

         Proven success in achieving revenue, profit, and business growth objectives by focusing on team development and delivering excellence in quality control and assurance.

         Adept at critically analyzing business activities to determine and enhance fiscal performance, competitive positioning, profitability, brand reputation, and revenue opportunities.

         Possess an exemplary blend of problem solving, decision making, and organizational skills.

         Able to hire, train and manage quality talent, while fostering a highly cohesive and collaborative workplace climate, vital to driving business productivity and sustainability.

Diplomat Specialty Infusion Group, 2014 to Present

Patient Service Specialist Manager (2015 to Present)

         Promoted to manager of Neuro team of specialists based on proven leadership talents and achievements.

         Played an integral role in rapidly expanding program from two patient service specialists and 137 patients to 13 patient service specialists and 800+ patients.

         Assigned HAE and Remicade programs in 2017 as a result of outstanding performance in program administration and growth.

         Interview, hire, train, and mentor new team members, constantly emphasizing productivity excellence.

         Assign all new patients, and meticulously document statistics encompassing new referrals, new patients shipped, no go patients, and discharges.

         Attend Neurology and HAE conferences to remain abreast of industry and corporate trends and activity.

Patient Service Specialist HAE (2014 to 2015)

         Efficiently set up shipments for average caseload of 80 patients, accurately recorded monthly assessments, and provided hands-on assistance to patients completing applications for financial assistance.

Rejuvene, 2014 to 2014

Practice Administrator

         Leveraged solid experience in practice management to efficiently set up two offices in six weeks for new company.

         Effectively managed financial aspects with an emphasis in budget preparation and purchasing; investigated discrepancies and significant changes in monthly income and expenses and ensured cost containment guidelines are adhered to for each practice.

         Drove business development by planning, authorizing and coordinating advertising and marketing efforts.

         Recruited and hired staff, devised employee work schedules, and supervised human resources functions such as payroll and performance management.

         Diligently ensured staff was well-trained and constantly adhered to all government and other regulatory requirements.

         Actively participated in development and evaluation of company policies and procedures. 

Continued

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Center for Optimal Vitality, 2012 to 2013
Practice Manager

         Efficiently directed all aspects of daily operations including staffing, patient relations and satisfaction, financial administration, regulatory compliance, and therapeutic services.

         Applied dynamic project management expertise toward successfully opening second location within required timeline and budget parameters.

         Demonstrated solid human resources capabilities in hiring qualified employees, administering payroll, recognizing outstanding performance, and enforcing compliance with employment rules and regulations.

         Accurately processed and monitored accounts payable, and maintained cooperative vendor relationships.

Ameridian Specialty Services, Inc., 1999 to 2012

President and CEO

         Spearheaded full-scope business operations inclusive of staffing, strategic planning, financial management, budgeting, contract negotiations, business development, safety, and regulatory compliance.

         Recognized as Large Business of the Year by Sharonville Chamber of Commerce in 2011.

         Named among Largest Tri-State Women-Owned Businesses and Largest Tri-State Minority-Owned Businesses by The Business Courier in 2009, 2010, and 2011.

         Presented with Fast 55 Award by The Business Courier in 2005 and 2009.

Vertex Commercial Corp., 1996 to 1999

General Manager

         Directed complete spectrum of daily business operations encompassing project management, preparing and negotiating contracts, ordering materials, administering change orders, and enforcing budget compliance.

         Applied dynamic leadership talents toward supervising, managing and motivating field employees.

         Accurately processed subcontractor and vendor payments and staff payroll.

U.S. Total Fitness, 1994 to 1996

Assistant Manager

         Collaboratively hired new staff, provided training and orientation, and oversaw weekly payroll.

         Supervised safety and regulatory compliance, customer service, and equipment/facility maintenance.

Civilian Public Service Award, Sharonville, Ohio Police Department, 2009

Ohio Keys to Success Award, Ohio Department of Development, 2008

Customer Award of Excellence, Corken Steel Products, 2008

Gold Medal Quality Award, Versico Roofing Systems, 2008

Class Diversity Award, Cincinnati Public Schools, 2007-2008

Excellence in The Construction Industry, CTSC, 2008

Building a High-Performing Minority Business; Growing a Minority Business to Scale Tuck School of Business at Dartmouth University, Hanover, New Hampshire, 2007 to 2008 ~ Scholarship Recipient

C.C.T.S Entrepreneurial Program, Allied Construction Industries, 2007 to 2008

WBENC (Women s Business Enterprise National Council)

City of Cincinnati Small Business Enterprise Program

SCOMSDC (South Central Ohio Minority Supplier Development Council)

TSMSDC (Tri-state Minority Supplier Development Council)

Cincinnati and Sharonville Chambers of Commerce