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Delonda Johnson
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
Payroll Specialist
Profile
Offer over 20 years experience with leading provider of comprehensive payroll and human resource/capital management services and technology-driven solutions
Proficient in payroll entries, general ledger balancing/maintenance, benefit accruals, and management reporting
Expertise in ADP PCPW (PC/Payroll for Windows) and Workforce Now products; technology savvy, with ability to quickly learn new systems and software
Specialization in contributing extensive payroll knowledge toward providing superior service and support to clients/end-users
Excel in analyzing and troubleshooting complex issues and delivering prompt solutions
Effectively prioritize, plan, coordinate, and manage projects/workflow to optimize productivity and efficiency, maximize use of time and resources and achieve aggressive deadlines and performance goals
Dynamic communication and interpersonal relation skills, with ability to productively interface with all business stakeholders including cross-functional departments, senior management and staff/peers
Professional Experience
Automatic Data Processing (ADP) 1995-Present
Customer Service Specialist
Demonstrate comprehensive knowledge of payroll operations along with ADP products and services in effectively assisting clients with payroll entries, general ledger maintenance, benefit accruals, and management reports
Play key role in optimizing client retention and driving revenue growth by consistently delivering world-class service
Proficiently build and maintain complex management reports supporting business operations
Strategically manage projects to meet critical timelines and performance goals
Education
Accounting/Finance Major; 1992-1994
Robert Morris College-Chicago, IL
Delonda Johnson
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in payroll operations and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated, I have been with Automatic Data Processing (ADP), a leader in delivering payroll and human resource/capital management services and technology solutions, for over 20 years. Specializing in Customer Service, I have effectively applied my comprehensive payroll knowledge toward supporting our clients in broad payroll functions ranging from data entry and general ledger balancing/maintenance through benefit accruals and management reporting as well as troubleshooting and promptly resolving related issues. . Complementing this, I am proficient in PCPW and Workforce Now, and can rapidly learn new systems, software and programs as needed to support your operations. Additionally, I am highly effective in managing projects/workflow to maximize productivity and meet stringent deadlines.
As an employee, you will find me to be a self-motivated team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Delonda Johnson
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