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Yyyyyy x. yyyyyy
2622 Sunset Hills-Escondido, CA 92025 abc@xyz.com
Manager/Supervisor
Profile
Offering extensive managerial/leadership experience in diverse industries, with valuable background in broad-scope operations spanning sales, customer service, human resources, administrative, accounting, and financial reporting through ordering, inventory control, shipping and receiving, warehousing, distribution, and dispatching
Expertise in developing and implementing systems and processes as well as strategically planning and managing workflow to maximize performance across customer servicing, time and resource allocation, efficiency, and cost-effectiveness
Motivating, hands-on leader who effectively builds and directs productive teams
Performance-driven professional with strong work ethic and high level of professional integrity; committed to delivering results and dedicated to employer success
Professional Background
Receiving Team Manager, Macy s 2012-Present
Successfully train, coordinate and manage team to ensure optimal productivity in receiving and distributing multiple weekly inbound deliveries; strategically plan workflow and weekly schedules to maximize use of time and resources
Effectively steer outbound shipment operations to meet critical timelines
Efficiently process vendor returns, damages and salvages
Administrative Assistant, BG International-San Diego, CA 2009-2011
Demonstrated sharp business acumen in managing and assisting with diverse operational functions spanning administrative and accounting through customer service and distribution
Supported company in boosting operational performance by setting up efficient QuickBooks accounting system; accounting/finance responsibilities included balancing monthly accounts as well as preparing detailed financial reports for submission to management
Effectively coordinated ordering and shipping as well as billing; conducted follow-up calls
Office Manager, Stone Mobile Repair-San Diego, CA 2007-2009
Drove full-scope office accounting, customer service and administrative operations
Expertly calculated, prepared and issued bills, invoices and account statements; developed and implemented billing, recordkeeping, A/P, and A/R processes
Successfully streamlined mechanics dispatching process to provide timely onsite repair services by effectively interfacing and coordinating with both customers and employees
Warehouse Supervisor, Miramar Truck Center-San Diego, CA 2004-2007
Substantially reduced time, labor and penalty fees by developing and implementing comprehensive system to categorize automotive warranty parts
Built productive, long-term vendor relationships instrumental to optimizing performance across parts ordering, inventory control and returns processing
Proficiently prepared for annual inventories
Strategically dispatched delivery drivers to maximize productivity, efficiency and customer satisfaction
Customer Service Representative, Pro Flowers-San Diego, CA 2004
Provided world-class service in consulting with customers throughout online ordering process
Drove revenue growth by capitalizing on opportunities to offer expert recommendations focused on upselling and cross-selling products and services
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