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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile

Experienced managerial and operations professional with 20+ years of experience within the non-profit industry and a proven ability to lead others and manage complex daily operations. Experienced in managing difficult child abuse/neglect cases, overseeing program operations, managing grants, and supervising staff members. Highly adept in leading large-scale projects in addition to maintaining positive communication with co-workers, government agencies, and members of the community.

Key Competencies

       Certified Trauma Professional

       Accreditation Process

       Policy Development

       Non-Profit Industry

       Staff Development/Coaching

       Vendor Management

       Grant Administration

       Program Management

       Operations Management

       Community Involvement

       Strategy Development

       Working Independently

Professional Experience

Children s Advocacy Center Osceola/Community Initiatives Inc. September 2006-Present

Executive Director

  Directly manage a variety of administrative and operational functions within a fast-paced non-profit environment with a focus on improving efficiency and productivity

  Monitor all child abuse programs which requires handling financial operations, supervising clinical functions, and overseeing grant administration

  Spearhead several child abuse prevention initiatives within the community along with supervising a cross-functional team which focuses on addressing any child abuse allegations within the community

  Utilize superior communication abilities in order to foster positive relationships with community members and government agencies along with performing recruiting functions such as interviewing candidates

  Played an integral role in managing the organization s national accreditation process and site-visit along with achieving a 100% staff retention rate since 2009

  Awarded a Child Welfare Excellence Award by the Department of Children and Families (2015)


Children s Advocacy Center, Orange County June 2003-August 2006

Supervisor, Children s Advocacy Center-Arnold Palmer Hospital

  Coordinated the daily management of two CAC programs which included a Child Advocate Program and a Child Protection Team

  Monitored daily program operations, supervised staff members, managing complex child abuse/neglect cases, and provided training to new staff members

  Acted as Team Lead for a statewide quality improvement team within the Department of Health which required performing site visits and ensuring compliance with both state mandates and child welfare laws


Additional Experience Includes: Senior Case Coordinator/Training, Children s Advocacy Center (2000-2003), Mentor Supervisor, Dare Family Services (1997-2000), and Case Coordinator, Arnold Palmer Hospital (1995-1997)


Education & Community Involvement

Master s of Social Work, University of Central Florida, 2013 (GPA-3.98)

Bachelor s of Art, Psychology, Rollins College


Organization s Involved in Include: Osceola County Children s Cabinet (Chair), Florida Network of Children s Advocacy Centers (Board Member), Osceola County s Safe Families Task Force (Chair), District 7 Child Abuse Death Review Team (Co-Chair), Osceola Sexual Assault Response Team (Member), Human Trafficking Task Force Osceola (Member), Child Rescue Network (Board Member)

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