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Results-driven professional eager to contribute existing leadership skills to a rewarding opportunity within a progressive organization.
10 years of experience in various capacities, including leadership, customer service and operations management.
Recognized for the ability to build and train high performance teams dedicated to delivering high quality service.
Well versed in performing administrative tasks in a timely manner within deadline driven environments.
Dynamic interpersonal communication skills, instrumental to forming positive relationships.
Training & Development
Styles for Less, Lake Worth, TX 2016-2017
Assumed key leadership position overseeing daily operations within a fast-paced environment.
Contributed extensively to team building initiatives, including recruitment and training.
Closely monitored individual staff member performance and implemented action plans as necessary.
Streamlined existing processes to significantly increase efficiency and boost sales.
Used top-notch communication skills to deliver high quality customer service throughout daily interactions.
Maintained strict adherence to company policies and procedures throughout all operations.
Completed various administrative tasks, including sales report generation and tracking profits.
Rue 21, Tulsa, OK & Fort Worth, TX 2011-2012
Store Manager (2012-2015) | Assistant Store Manager (2011-2012)
Recipient of a merit based promotion due to strong leadership capabilities.
Fulfilled critical leadership position responsible for managing Sales Assistants and delivering high quality customer service.
Conducted in-depth training to boost employee performance in various areas, including sales and service.
Demonstrated excellent organizational abilities while managing schedules, monitoring inventory levels and performing administrative functions.
Wet Seal Clothing Store, Lewisville, TX 2008-2011
Store Manager (2008-2011) | Sales Associate (2008)
Received promotion due to strong leadership and customer service skills.
Oversaw day to day store operations, created a welcoming environment to enhance customer experience and delivered high quality customer service.
Used effective merchandising strategies to increase sales.
Visual Merchandising Coursework Completed, University of North Texas, Denton, TX; 2008
Coursework Completed, Blinn College, Brenham, TX; 2003-2005
High School Diploma, Lawrence E. Elkins High School, Missouri City, TX; 2003
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